Regional Manager

3 weeks ago

Little Current, Canada 123Dentist Full time

**Regional Manager**

**Dental Clinic Operations, Northern Ontario**

123Dentist is Canada’s largest majority dentist-owned network of dental practices with more than 425 locations nationwide and in excess of 5000 employees. We provide Canadian dentists and dental practices with an array of non-clinical support and resources, including accounting, HR, marketing, as well as supply & equipment procurement. By leveraging our unmatched management experience, marketing expertise and state-of-the-art technologies, we allow dentists to take advantage of a practical and effective alternative to practice ownership and focus on what they’re best at - being a dentist

**What we are offering**:

- Rewarding and very competitive compensation package (including a **comprehensive benefits plan)**:

- Potential **annual bonus **(based on performance)
- Continual learning opportunities and **professional development** training to grow your talent and realize your leadership and management potential
- Opportunity to take ownership in driving the business operations of the dental practices
- ** Strong, collaborative team **of Regional Managers to share ideas and resources and truly support one another.

**What You Get to Do**:

- Accountable for all aspects of practice operations, including but not limited to achieving revenue and profit targets, accounts receivable management, conducting monthly reviews / audits and overseeing office expenditure
- Oversee and ensure all expenses, including use of OT, procurement hiring, and all other costs/expenses are aligned with policy (i.e., Proper documentation, approval from director/managing dentist, etc.)
- Reports to Regional Director, through weekly touch-points to provide information, details and summaries of practice operations, as well as receive feedback and coaching to help meet weekly and monthly targets
- Ensure that all ordering of supplies are necessary items for operations
- Ensure all daily batches and deposits are accurate and submitted daily
- Audit patient scheduling system and process to ensure maximum productive scheduling and proper insurance linking
- Manage customer service delivery through setting appropriate goals, targets and overall expectations for the practice team
- Regular to frequent practice presence depending on the needs of the practice to provide appropriate levels of support and guidance to the team, specifically the managing dentist and office manager
- Maintain regular, productive communication with all managing dentists, associate dentists, specialists and office managers
- Address all HR related issues based on policies and processes implemented by the HR Team, using conflict resolution methods when needed to reinforce our culture and a working team harmony
- Work with Talent Acquisition to support recruitment and retention of clinical and administrative staff.

**What we are looking for**:

- 3-5 years in regional/district dental operations management (managing a group of dental offices) or 5-8 years of experience in dental practice management at a high-volume well-established dental office
- Financial and marketing knowledge within the dental industry and demonstrated ability to increase sales and growth of the dental practices
- Exceptional relationship management skills to build bridges and eliminate any gaps between partner dentists and clinical staff
- Strong written and oral communications skills with ability to clearly articulate strategies, plans, and processes in order to ensure everyone is on the same page
- Demonstrated ability to excel within a face-pace, diverse organizational environment and ability to manage multiple priorities and tasks simultaneously
- Ability to travel between various locations / clinics to reinforce culture and improve work environments.
- 123Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

Job ID: 2207RM-ON-999

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