Warehouse Team Lead

6 months ago

Montréal, Canada Groupe 3DM Full time

The Warehouse Team Lead is responsible for leading a team of warehouse clerks, acting as the main point of support for the employees, and for preparing orders for shipping. Must use packing lists/scan gun to pick a wide variety of items and must arrange items in final shipping materials.

To ensure success, the Warehouse Team Lead needs to be able to lead a team, pay attention to detail, and be able to organize items. Must be able to perform duties with a high level of accuracy and efficiency.

**Duties/Responsibilities**:

- Responsibilities and duties include, but are not limited to:_
- Act as a main point of contact, emphasize the importance of quality standards and compliance with safety measures.
- Meet daily objectives as assigned by the department supervisor.
- Supervise a small team of clerks in their operational duties.
- Monitor service levels for specific tasks and take action when necessary.
- Act as a bridge between the warehouse and other departments to manage exceptional cases.
- Demonstrate dynamism and creativity in the suggestions made, in order to contribute to the operational excellence of the company.
- Monitor supplies and maintain correct inventory levels.
- Check orders and inventory for accuracy.
- Champion commitment and recognize team successes.
- Ensure work areas are kept clean, neat, and well organized.
- Support the warehouse clerks with any daily tasks and duties.
- Oversee that packing lists and all other printed material associated with the order are clean and clear before being put into boxes.
- Oversee that packed boxes are placed where they belong so that they may be shipped at the end of the day and with the appropriate carrier.
- Maintain records, report relevant information, and prepare any necessary documentation.
- Ensure that all products/inventory is stored safely and according to required standards.
- Create batch files and print all necessary documents in a timely manner to meet client Service Level Agreements (SLA’s).
- Ensure that warehouse clerks follow instructions/information specified on each individual order form.
- Oversee that all products picked meet 3DM & GMP quality standards and are not damaged in any way.
- Oversee that completed orders meet all aspects of 3DM & GMP quality standards.
- Ensure that staff has followed the orders precisely and that lot numbers and expiry dates match with client’s orders before orders are sent out.
- Immediately report damages, discrepancies, or anomalies to the department supervisor.
- Oversee that all parcels for a given batch have been processed before shipping.
- Lift, push, or pull items and boxes weighing up to 50 lbs.
- Adhere to all warehouse safety rules and follow all safety procedures and policies.
- Ensure effective and safe use of warehouse equipment.

**Skills and Requirements**:

- 1-2 years of warehouse experience
- Past experience in leading a team
- A completed high school diploma
- Bilingual, both written and oral
- Comfortable using a computer, Microsoft office, and Outlook
- Strong communication skills
- Detail oriented
- Deadline oriented
- Excellent organizational skills
- Physical strength and stamina
- Must be able to work both independently and with a team
- Able to stand for extended periods
- Able to lift up to 50 pounds constantly

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