Department Lead

5 months ago

Oak Bay, Canada Gardenworks Full time

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

At GARDENWORKS we are unapologetic about our love of plants and want to share this passion with every person who crosses our path. Join GARDENWORKS and play a key role in our shared mission of connecting people to our natural world
through plants.

We are looking for an energetic and passionate gardening enthusiast who is customer service focused and enjoys sharing knowledge with others.

**Overview of role**:

- Building sales and supporting the GARDENWORKS Brand by providing outstanding service to our guests
- Sharing your gardening knowledge - informing guests about care & maintenance, asking questions to help solve gardening concerns
- Managing the department inventory flow - working with the VP Purchasing of Garden Supplies to ensure you have the right product at the right time
- Receiving product shipments, recording damaged items, shortages, and corresponding with vendor to rectify damages and shortages
- We look to you to bolster a positive & fun work environment where our team can be proud of their work and are recognized for their contribution

**Is this you?**
- You have a strong passion for providing an outstanding & memorable guest experience
- Personal knowledge and passion for the gardening industry with a good understanding of soils, fertilizers & garden remedies, or a willingness to learn
- 3+ years customer service experience in a retail setting
- Flexibility to work a variety of shifts including weekends and holidays as seasonal peaks require
- This job requires extended periods of walking and standing, the ability to perform regular lifting, as well as exposure to varying weather conditions
- You have strong organization skills; are self-directed and work effectively in a fast-paced environment
- You love working & collaborating within a team environment, as well as independently
- Forklift certification or willingness to go through our in-house training program

**Job Type: Full time 32-40 hours per week**
**Salary: $22.00 - 24.00 per hour**

We offer a culture that promotes a healthy, fulfilling work/life balance, Health & wellness benefits package for all eligible full-time employees (including medical and dental), and an amazing employee discount

GARDENWORKS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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