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Manager, Business Technology
4 weeks ago
Manager, Business Technology & Data
Division: ATCO Electric
Location: Edmonton, AB
DESCRIPTION:
- Always there. Anywhere_. That’s us We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We never break a promise, and we have the courage to do the right thing, even when it’s hard. We take pride in holding ourselves to the highest standard of integrity and excellence in all that we do.
Reporting to the Director of Business Technology, the Manager, Business Technology & Data is responsible for the leadership of the Business Application Support team and development of a new data analytics strategy and team to provide excellent support services to functional teams across the organization.
WHAT YOU GET TO DO:
- Develop and implement an Electric data management and analytics strategy, governance and roadmap in alignment with corporate IT framework and platform
- Build relationships and collaborate with various groups including Engineering, Operations, Projects & Construction, Customer Experience and Global IT
- Collaborate with the Manager, Process Performance to optimize the business support model including request and incident management, outage communications, enhancement prioritization, etc.
- Identify strategies to increase business value from IT assets and prepare business cases to justify required investments or changes
- Monitor business metrics to ensure targets are met and identify trends and issues
- Provide visible leadership to ensure compliance with corporate policies and best practices related to Health, Safety and Environment
- Support annual business planning to proactively budget for required resources, tools and expenses to support the team, completes monthly forecasts and achieves financial targets
WHO YOU ARE:
- Information Technology or Utilities Professional and Leader with post secondary degree or diploma in a related field
- Minimum of ten (10) years of IT or Utilities experience, preferably with experience in providing operational support of IT systems
- Experience and knowledge of Service Now or other IT service and knowledge management systems
- Proven ability to manage and resolve conflict.
- Strong interpersonal and relationship development skills.
- Strong verbal and written communication skills.
- Strong business knowledge in the utility & regulated environment is an asset
- Proven leadership skills & ability to coach supervisors, professionals & in-scope employees
- Strong technical knowledge in information technology best practices and data management
- Follows all policies and procedures.
- Strong collaboration skills and ability to work with corporate IT department to provide multi-tiered IT support model
WHAT WE OFFER:
- A culture based on caring, integrity, agility, collaboration, and striving for excellence
- Competitive compensation
- Flex benefits
- Tuition assistance program
- Training and mentorship programs
- Charitable donation matching
Issued: November 14, 2023
Expiry: November 28, 2023
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