Community Hub Manager

2 months ago

Winnipeg, Canada YMCA-YWCA OF WINNIPEG Full time

**Full Time, Fixed Term - 18 months**

**Location - South Community Hub, 5 Fermor Ave**

**Responsibilities**
- Oversee delivery of all health, fitness, aquatics, recreation, and community outreach programs. Ensure high quality and excellence in all programs
- Provide motivational leadership, guidance, coaching and mentoring to employees and volunteers supporting a culture of well-being and belonging
- Develop and monitor annual budget and expenditures for all direct reporting areas and monitor program analytics
- Manage recruitment & selection, increasing employee engagement, performance management and payroll
- Work collaboratively with the Program and Business Development team and other community hubs to understand program targets, goals and opportunities
- Actively engage with members of the community and promote YMCA-YWCA programs
- Actively participate in initiatives that drive membership and sales overall

**Qualifications**
- Post-secondary education in a related program area or business administration. Experience will be considered in lieu of educational requirements
- 5+ years’ experience in customer or member services and managing staff
- Demonstrated experience in supporting cultures of inclusivity and belonging
- Hands-on experience creating, forecasting, and monitoring budgets
- Well-developed relationship building skills within both community and corporate realms
- Well-developed diplomacy, negotiation, conflict resolution, and people management skills
- Ability to build a high performance, effective and cohesive team
- Ability to lead, effectively implement, and manage change

**Application Deadline: October 18, 2024**

**Accessibility Accommodation for Applicants**
- The Y is committed to providing an inclusive environment where diversity is welcomed and encouraged. If you require accommodation during any part of the recruitment or selection process, please don’t hesitate to reach out. This includes providing you with alternate formats of job postings._
- The Y is entrusted to provide a safe environment for children and vulnerable individuals. All applicants will be thoroughly screened through a review process including Police Record Checks with Vulnerable Sector Search and Child Abuse Registry Checks._

**Experience**: Required
- 5 year(s): 5+ years’ experience in customer or member services and managing staff
- 3 - 5 years: Creating, forecasting, and monitoring budgets
- 3 - 5 years: Relationship building skills within both community and corporate realms

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