Customer Service/administrative Assistant

1 month ago


North York, Canada JAK North America Inc. Full time

Responsible for providing customer service and sales support in an office environment. Troubleshoot and diagnose customer issues and set up authorized service if needed. Provide technical and parts support to service providers. Collect customer information and implement a solution quickly to ensure the highest level of customer satisfaction.
- Previous experience in the appliance industry is recommended
- Ability to administrate a service ticket system maintaining response and resolution efficiency
- Strong problem solving and analytical skills
- Attention to detail and accuracy
- Ability to work collaboratively within a team environment
- Ability to multi-task in a fast-paced environment

**Salary**: $19.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- French (required)

Work Location: One location

Expected start date: 2023-03-01



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