![Colonial Hotel in Grand Bend](https://media.trabajo.org/img/noimg.jpg)
Front Desk Hotel Clerk
3 days ago
Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Work setting**:
- Hotel, motel, resort
**Tasks**:
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Computer and technology knowledge**:
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- Internet
**Security and safety**:
- Criminal record check
**Transportation/travel information**:
- Public transportation is available
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Personal suitability**:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
**Experience**:
- Experience an asset
**Support for youths**:
- Provides awareness training to employees to create a welcoming work environment for youths
**Support for Indigenous people**:
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 44 hours per week
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