Admin Supervisor

Heartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages.

Heartland Housing Foundation actively advocates for expanded access to affordable housing in the region, and is a member of several national, provincial, and regional affordable housing associations and working groups.

**Values**

**Respect**:we are considerate of each other and of those we serve. 

**Kindness**:we are welcoming, inclusive, and supportive of one another. 

**Teamwork**:we collaborate and learn from each other.

**Safety**:we take pride in being safe in our work. 

**Accountability**:we take responsibility for our actions and hold ourselves to a high standard. 

**Comprehensive Benefits Package**:

- **Company Pension**: Plan for the future with our contributory pension plan through LAPP
- **Healthcare**: Comprehensive dental care, extended health care, healthcare spending account, critical illness, long-term disability, AD&D, and life insurance
- **Wellness**: Access to our employee assistance program and wellness program, promoting a healthy work-life balance.
- **Financial Security**: Competitive salary, accrual-based vacation program, and full-time hours
- **Additional Perks**: Enjoy discounted food, a referral program, shift differentials and premiums, and on-site parking

**Key Benefits**:

- **Work-Life Balance**: Enjoy every weekend off with standard daytime hours. We believe that a happy and fulfilled workforce is essential for long-term success, and we strive to create an environment where you can excel.
- **Career Development**: Engage in succession planning, opportunities for growth, and continuous learning through our supportive environment.
- **Collaborative Culture**: Be part of our collaborative committees driving innovation and excellence. You'll have the opportunity to work alongside talented individuals from diverse backgrounds, exchanging ideas, and collectively driving towards common goals.
- **Competitive Compensation**: Enjoy our competitive salary with full-time hours, an accrual-based vacation program, a comprehensive benefits package, as well as participation in the Local Authority Pension Plan (LAPP), and much more..
- **Impactful Work**: Joining Heartland Housing Foundation means you are part of a company committed to building vibrant communities. Every day, you will have the opportunity to be part of something meaningful and make a difference in the lives of those we serve.

**Hours**
- 8:00am - 4:30pm: Monday to Friday
- 40 hours per week; 8 hours per shift

**Pay**
- Competitive pay, starting range from **$26.80 per hour to $29.35 per hour** depending on experience and qualifications
- Shift differentials and shift premiums are available based on your scheduled shifts and hours

**Location**
- Located at Dr. Turner Lodge 9422 94 Avenue, Fort Saskatchewan
- On-Site Parking available for all employees

**Position Overview**

**Responsibilities**
- **Administrative Support**_
- **Prepare Documents**: Provide administrative support by preparing correspondence, forms, letters, notices, presentations, and newsletters ensuring accuracy and adherence to brand guidelines.
- **Coordinate Events**: Assist in planning and coordinating special events, including venue booking, promotional materials, and informing support staff.
- **Manage Office Supplies**: Order office supplies, maintain inventory levels, and optimize budgetary requirements.
- **Assist Resident Services**: Support Assistant Manager in conducting tours, move-in/move-outs, income verifications, and preparation of resident tenancy documentation.
- **Maintain Database**: Input and manage data in the property management database system, ensuring accuracy.
- **Troubleshoot Equipment**: Address problems with office computers, security cameras, telephones, and emergency pendant systems.
- **Handle Payments**: Receive and process payments for various services, ensuring accuracy and timely submission to the Accounting department.
- **Participate in Planning**: Assist Site Manager in planning and budgeting for administrative needs, proposing and implementing efficiency improvements.
- **Reception**_
- **Provide Customer Service**: Serve as the first point of contact for residents, families, stakeholders, etc., addressing inquiries and ensuring confidentiality.
- **Maintain Reception Area**: Ensure the reception area is well-maintained and presentable, with appropriate resources available.
- **Manage Guest Registration**: Maintain guest registration records, ensuring compliance with sign-in/sign-out procedures.
- **Supervision**_
- **Foster Collaboration**:Provide guidance and encourage collaboration within the team, promoting an environment where tasks are prioritized