Housing Stability Bank Worker

6 months ago

London, Canada The Salvation Army, Centre of Hope Full time

Job Title: Housing Stability Bank Worker

Department: Housing Stability Bank

Status/Position Type: Permanent Full-Time

Compensation: Start: $19.25/hr, Year 1: $21.30/hr

Unionized: Yes

Ministry Unit: London, Centre of Hope

Address: 281 Wellington Street

APPLICATIONS ACCEPTED BY:
**Attention**:Hala Nayel - Senior Human Relations Advisor

**Mailing Address**:281 Wellington St, London, ON N6B 2L4

**Attention**:Hala Nayel - Senior Human Relations Advisor

**Fax**:519-661-0245

**Please, no phone calls.**

**TERMS AND CONDITIONS**

Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour paid meal break. The operational hours of this facility are 24/7.

Shifts:
Week 1: Monday to Wednesday, and Friday, 8:00 am to 4:00 pm, Thursday, 10:00 am to 6:00 pm Week 2: Tuesday, Wednesday, and Saturday, 8:00 am to 4:00 pm Thursday, 10:00 am to 6:00 pm

**Interested applicants must respond in writing with a cover letter and resume.**

Mission, VISION and Values:
The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

**Mission Statement**

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Vision Statement**

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

**Core Values**:
**Hope**: We give hope through the power of the gospel of Jesus Christ.
**Service**: We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**: We responsibly manage the resources entrusted to us.

**Position Purpose summary**:
The Salvation Army Centre of Hope Housing Worker in the Housing Stability Bank Department is responsible to assist in the organization, facilitation and delivery of Housing Stability Bank Programs including: Rental Assistance and Emergency Utility Assistance programs. As The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world, every position contributes to the spiritual and social services mission of The Salvation Army, ensuring that their work and interactions with clients and coworkers is done in a manner befitting Christian standards, attitudes, principles and goals.

**Accountabilities**:
**1. General**
- Complete all duties in accordance with the Standards and Policies & Procedures of The Salvation Army London Centre of Hope
- Assist in development and presentation of promotional and informational materials
- Assist in the orientation and training of students and volunteers
- Promote the mission, policies and objectives of The Salvation Army
- Have an understanding of the Mission of The Salvation Army in Canada and its implications as relation to position responsibilities
- Treat the property of The Salvation Army with due care and caution
- Represent the organization in a professional manner, acting in the best interest of the employer at all times
- Maintain confidentiality in all matters pertaining to clientele and coworkers of The Salvation Army Centre of Hope
- Network with other Salvation Army programs and other community agencies
- Participate as an active and responsible member in all work groups through which position responsibilities are achieved
- Participate in ongoing professional development and training
- Act in the best interest of the employer at all times

**2. Client Services**
- Exceptional customer service skills.
- Responsible to provide assistance to client’s in the various programs at the Centre of Hope and identified satellite locations:

- Emergency Utility Assistance Programs
- Rental Assistance Program
- Other programs and services as assigned by manager
- Participate in and complete loan recovery work as assigned
- Provide referrals to other social service resources available in the community to meet their emotional, spiritual and physical needs.
- Advocate and co-ordinate on client’s behalf with other agencies and related services, including landlords.
- Notify clients of eligibility or ineligibility for services and support.
- Build and maintain positive partnerships with community agencies and other stakeholders.
- Work in coordination with other agencies and community supports to best meet the client’s needs and move towards housing stability.
- Assist in developing and administering evaluation processes.

**3. Health** **and Safety**
- Adhere to fire and health and safety standards pertaining to the Housing Stability Bank and other areas of the Centre
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and proced

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