Sales Specialist at Luxury Cigar Store

3 weeks ago

Ottawa, Canada Havana Castle Cigars Full time

Luxury Cigar Shop - Sales Specialist

Havana Castle Cigars Ottawa, ON, Canada

Job Title: Sales Specialist at Exclusive Cigar Boutique

Job Summary: We're in search of a dedicated Sales Rep to become an integral part of our esteemed cigar boutique. The Sales Specialist will focus on delivering top-notch service to our clientele and building customer relationships. We're seeking an individual passionate about enhancing the customer experience and keen to contribute to the growth of a well-established organization.

**Responsibilities**:

- Deliver an exceptional customer experience by offering expert guidance and knowledge on our premium cigars and merchandise.
- Initiate meaningful conversations with customers to understand their preferences and requirements, suggesting the most suitable products.
- Cultivate and maintain lasting relationships with customers to drive sales and foster brand loyalty.
- Exceed sales targets and contribute to revenue growth through effective sales techniques.
- Maintain the boutique's immaculate appearance and cleanliness and product organization, ensuring a welcoming atmosphere for our customers.
- Accurately and efficiently process customer transactions, adhering to cash handling protocols.
- Stay current with industry trends, new arrivals, and promotions to provide clients with the utmost satisfaction.
- Expand your expertise and sales acumen during your leisure work time.
- Embrace additional responsibilities as directed by the Store Manager.

**Requirements**:

- A high school diploma or equivalent is preferred.
- Demonstrated retail sales experience of 1-2 years.
- A track record of consistently achieving and surpassing sales targets.
- Exceptional interpersonal and communication skills.
- Dedication to delivering unparalleled customer service and building enduring customer bonds.
- An innate curiosity and passion for product knowledge.
- Strong sales aptitude and a results-driven approach that fuels sales success.
- Flexibility to work varied hours, including weekends and holidays.
- Must be 19 years of age or older.

*Competitive starting wage at $17 per hour with paid training and various growth opportunities.

**Skills**:

- Exceptional communication and interpersonal abilities. Proficient in negotiation and persuasion techniques. Talent for fostering and preserving client relationships. Self-driven with an unwavering commitment to achieving results. Self-sufficiency in problem-solving and addressing customer concerns.

Join our vibrant team and contribute to our and your continued success. As a Sales Specialist, you'll be pivotal in enhancing our business through your expertise, dedication, and passion. We offer competitive compensation and a pathway for career advancement.

About Havana Castle Cigars:
Havana Castle Cigars is a renowned Cigar Boutique brand with a presence in over 29 locations across Ontario. We're on the lookout for enthusiastic individuals to join our expanding team. Specializing in our own premium House blend cigars, we're dedicated to delivering an exceptional cigar enthusiast experience

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Life insurance

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON K1S 3V9: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- sales: 1 year (preferred)

Work Location: In person

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