Internal Service Advisor

1 month ago


Burlington, Canada JP MOTORS SALES Full time

Working with both the customer, the service technicians and suppliers you are the link between purchase and delivery of the sold vehicle. Understanding of vehicle service and parts is a requirement of the role.
- Excellent organization and multi-tasking abilities.
- Solid time management and decision making capabilities.
- Detail oriented with good analytical skills.
- Effective listening and communication expertise.
- Strong concentration aptitude.
- Computer literate
- Superior customer service skills
- Working knowledge of dealership software PBS
- Understanding of automotive parts and vehicle service
- Create work orders for per-delivery inspections, deliveries, safety inspections.
- Ensure all work is completed on time in a satisfactory manner
- Investigate and resolve questionable service events and present all potential options
- Process parts and labour quotes on internal work orders.
- Ability to work under pressure and adhere to customer delivery deadlines
- Willingness to continue learning

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Night shift

COVID-19 considerations:
Masks, social distancing and daily COVID pre-screen

Application question(s):

- Have you used PBS software?

**Experience**:

- automotive service advisor: 2 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: In person



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