Dog Daycare Team Leader

2 weeks ago


Burnaby, Canada Lucky's Doggy Daycare Full time

We are hiring for a full-time Dog Daycare Team lead to join our growing team at Lucky’s Daycare Lucky’s is an award-winning pet care service provider in Burnaby, BC. For the past 8 years, Lucky's has been a safe and fun environment for dogs of all breeds and sizes to socialize and play with other balanced dogs. We treat our clients' dogs like our own - providing love, boundaries, and stimulating activity while they are in our care. Our friendly staff are DogSafe Certified and trained to take care of a dog's every need. We are here to make sure they are happy and safe. Our team comprises individuals who not only think dogs are the best thing that ever happened to humans, but also have extensive experience of working with and handling dogs. We're looking to add like-minded individuals to our growing team
- Supervising high traffic dog daycare or dog boarding facilities
- Supervising a team of dog daycare assistants
- Assessing and managing dog playgroups
- Excellent customer service skills.

**Job Title**:Dog Daycare Team Lead

**Responsibilities**:
The responsibilities of a Dog Daycare Team Lead include, but are not limited to, the following:

- Training and supervising Doggy Daycare Assistants & student Volunteers
- Assessing new dogs
- Supervising dog playgroups
- Assisting management to ensure client database is up-to-date
- Upkeeping the business premises and assets
- Collecting payments from clients
- Picking up after the dogs and cleaning the premises multiple times a day to ensure a safe and clean environment
- Engaging in various play activities with the dogs
- Controlling the dogs to maintain a calm environment
- Closing the daycare at the end of the day, 3 Weekdays, and 2 Weekend days
- Greeting customers, checking dogs in and out during drop-off and pick-up hours
- Posting photos and videos on social media to engage with existing and prospective customers
- Other tasks required by Management to ensure the business operates smoothly
- Reliable transportation.
- Must be at least 18 years old..
- Must be able to lift at least 50 lbs.

**Job Requirements**
- Minimum 1 year experience in a high-traffic dog daycare or dog boarding facilities
- Must be available Wednesday-Sunday
- Passionate about being part of a growing team that aims to provide the best customer service experience and the safest, happiest environment for the dogs
- Strong attention to detail, strong communication skills
- Ability to work with mínimal supervision
- Enjoy learning new skills and comfortable with passing on knowledge to others in the team
- Love of dogs but must also be a people person
- Strong desire to work with dogs to enrich their lives

**Salary**: $17.50 per hour

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- Every Weekend

Supplemental pay types:

- Commission pay
- Tips

Ability to commute/relocate:

- Burnaby, BC V5C 3X1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Professional Pet Care: 1 year (preferred)
- Leadership: 1 year (preferred)

Work Location: In person



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