Account Manager

3 months ago

Toronto, Canada Capital Economics Full time

Capital Economics is one of the leading independent economic research companies in the world. Our team of economists provides award-winning macroeconomic, financial market and sectoral analysis, forecasts and consultancy, from offices in London, Toronto and Singapore. Clients include HSBC, Goldman Sachs and JP Morgan. We are quoted extensively in the global media and frequently top polls of analysts' forecasts.

**Primary areas of responsibility**
- Managing a portfolio of up to up to 150 Investment Financial Services accounts
- Establish and grow relationships with clients by implementing regular interaction
- To identify growth opportunities across the accounts and deliver strong retention
- Negotiating renewal of subscriptions
- Mitigate risk across accounts

**Requirements**:

- Customer service experience
- Proven track record with a longer sales cycle
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience in delivering client-focused solutions based on customer needs.
- Expert listening, negotiation and presentation skills plus excellent verbal and written communications skills.
- Self-motivated and able to thrive in a results-driven environment.
- Keen attention to detail and adherence to deadlines.
- Proficient in MS Office plus experience with CRM systems (preferably Salesforce).

At Capital Economics, we are striving to create a diverse workforce and inclusive environment, which we believe are critical to help us make better decisions for the company, our employees and our clients. A diverse and inclusive workplace makes for more innovative, engaged and empowered employees, from whom business strength can be derived. This is particularly important in macroeconomic research, which relies on a diversity of views and opinions to be relevant and insightful.

Basic Salary: CAD55,000

OTE Commission: CAD30,000

**Benefits**
- Leave package
- Healthcare
- Life Assurance
- Hybrid Working
- Flexible Working policy
- Training & development
- Good additional maternity and paternity policies
- Thriving social committee

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