Restaurant Server/bartender

The Library Bar, located inside of the historic Arlington Hotel, is the ultimate spot for a cozy get together with friends or to celebrate any of life's special moments.

If you have the desire to work as a Restaurant Server/Bartender in a bar with a picturesque backdrop modelled after the bars in some of our favourite hotels, and are looking to join a team of champions we want to meet you.

**AT THE LIBRARY BAR OUR SERVERS/BARTENDERS**:
Are expected to ensure the highest quality service and deliver extraordinary experiences to the guests while visiting the Library Bar.

Gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to achieve results.

This is the perfect opportunity for someone who is looking for a professional serving/bartending role. We are flexible in our approach to scheduling in order to accommodate our team’s other commitments.

**SERVERS/BARTENDERS AT THE LIBRARY BAR WILL HAVE THE OPPORTUNITY TO**:

- Get to know our guests; be able to comfortably answer any questions they may have.
- Learn the details of various menu options on offer.
- Complete closing and opening duties as needed.
- Provide quick and courteous food and beverage service.
- Mix and serve alcoholic and non-alcoholic beverages responsible.
- Ensure consistent steps of service with every guest interaction in line with marketing initiatives.
- Ensure guests are satisfied with their selections and service, be attentive to their needs.
- Ensure service areas are kept clean, tidy and functional at all times.
- Ensure that bars are well-stocked with all necessary materials.
- Resolve guest complaints and requests in a friendly, timely and efficient manner.
- Make a difference in the lives of each and every one of our members and guests by directly contributing their extraordinary memories.
- Exercise good judgment and demonstrate leadership abilities.
- Perform all other side duties as assigned.

**SERVER POSITION REQUIREMENTS**:

- 1-2 years’ experience in the hospitality industry
- Positive, outgoing and friendly team player
- Strong problem-solving abilities
- Excellent verbal and written communication skills
- Ability to work well under pressure in a fast-paced environment
- Weekend availability required
- Friendly, professional and customer service focused
- Ability to build rapport quickly with members and guests.
- Prior experience with restaurant POS systems an asset
- Smart Serve Certification required

**WHAT CAN WE OFFER?**
- Great Place to Work Certified
- Copetitive wage package
- Pay on demand
- Flexible work schedule
- Group RRSP
- Hotel discounts worldwide
- Restaurant discounts
- Staff recognition, years of service rewards
- Wellbeing programs
- Participation in staff events
- Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the local hospitality community

Carmen’s group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The C Hotel by Carmen’s, The Lakeview by Carmen’s, The Hamilton Convention Centre by Carmen’s, fig&lemon, and The Arlington Hotel & River's Edge. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
- Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview._

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