Payment Specialist, North America

2 weeks ago

Quebec City, Canada Flywire Full time

Company Description*
Are you ready to trade your job for a journey? Become a FlyMate*

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you
*
Who we are:*
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started
With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description*
The Opportunity:*
We, at Flywire, are seeking a North American Payment Specialist
- Maintain Flywire’s North American Payments Network by owning payments account management, daily relationship management, performance management, business reporting, and special projects that enhance the network.
- Monitor Flywire’s payment network performance by creating reports to track key metrics like conversion, cost, completion rates and identifying/implementing improvements.
- Make recommendations for optimizations to the network based on gaps or opportunities you identify.
- Guide Flywire’s North American payment strategy by analyzing volume allocation, partner selection options and routing optimization.
- Support the payments team with strategic projects by assisting with various key cross-functional activities such as (but not limited to): handling client inquiries, analyzing opportunities to gain new clients/business and reporting progress to project stakeholders.
- Collaborate with internal and external stakeholders across various functions to drive execution of payments objectives.

Qualifications*
Qualifications*
**Here’s What We’re Looking For**:

- 3+ years working experience
- Ability to work independently and drive projects to completion
- Excellent stakeholder management skills (internal and external)
- Ability to multitask and prioritize various projects
- Analytical skills
- System integration experience to facilitate partner vetting

Additional Information*
What We Offer:*
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
- Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers)

**Submit today and get started**
We are excited to get to know you Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

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