Client Project Manager

2 months ago

Québec, Canada Intelerad Full time

Company Description

Become part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more.Over the last 17 years, Intelerad has grown into a leader of the medical imaging software industry. We take pride in being a world-class healthcare solutions company with more than 300 employees and over 1000 customer sites. Today, our distributed solutions play a vital role in the delivery of healthcare across 11 time zones, 3 continents, and counting

We are Intelerad. Join us if you care to make a difference in healthcare.

**Job Description**:
**Job Summary**:
The Client Project Manager is responsible for leading software systems implementation projects in support of new and existing clients. These projects are built using Intelerad's project methodology that encompasses execution and reporting processes. The Client Project Manager serves as the Primary Point of Contact for the company for all things related to their assigned projects, including external coordination with clients and internal reporting of financial performance metrics.

**Supervisory Responsibilities**:

- None

**Duties/Responsibilities**:

- Lead implementation projects from kickoff to implementation and client acceptance
- Oversee the efforts of the assigned Intelerad team members
- Develop, manage and execute the project plan
- Create and update project documentation for Intelerad and the client
- Manage communications between the client, Intelerad and other project stakeholders as needed
- Identify areas of continuous improvement for implementation projects as part of Lessons Learned Management
- Report on project progress on a regular cadence as it relates to revenue recognized, activated Annual Recurring Revenue, and forecasted revenue recognition based on current plan

**Qualifications**:
**Required Experience/Skills**:

- Bachelor’s degree or equivalent
- 4-6 years managing technical projects, desirably software implementations, which included managing risk, scope, quality and budget
- Experience delivering project results to external clients, desirably in a professional services context (billable)
- Strong technical aptitude and a quick learner
- Exceptional communication, influencing and presentation skills
- Strong negotiation, planning, and project reporting skills
- Native fluency or ability to conduct business in the English language
- Highly strategic thinking and ability to define and pursue high level objectives

**Favorable Experience/Skills**:

- Understand Agile software development and project management methodologies
- Experience with a rapidly scaling technology/software business
- Proven track record of decision making and problem-solving based on analytics and voice of the customer
- Experience in a medical imaging field, former PACS Admin a plus
- Experience or demonstrated aptitude with financial reporting
- Professional certification: CAPM, Prince2, PMP, or ITIL
- Native fluency or ability to conduct business in the French language
- Native fluency or ability to conduct business in an additional language

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment.

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