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Warranty Administrator

1 month ago

Burnaby, Canada Destination Auto Group Full time

Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada's Best Employers for Recent Graduates for 2024, **Destination Toyota Burnaby **is looking for a Warranty Adminstrator who is looking to take the next step within their career

**What we can provide you**:

- Competitive and above the market compensation rates
- Full group health benefits program: extended dental & health, vision care, massage therapy, etc.
- Comprehensive training and professional development program.
- An environment that is friendly, respectful, collaborative and ultimately supports your success.
- Career advancement opportunities

**What you'll be doing**:

- Prepare, submit, and process warranty and related claims in accordance with manufacturer policies and procedures, as well as Company guidelines.
- Opening, reviewing, and closing of repair orders as necessary to facilitate claiming processes.
- Reconciliation of warranty payments.
- Liaise with Service Advisors and/or technicians as necessary for warranty clarification or related inquiries.
- Consistently monitor claim statuses for processing, discrepancies, errors, or monetary imbalances.
- Remain up to date and knowledgeable of manufacturer recalls, campaigns, and bulletins.
- Administration of completed paperwork and documentation (Self-audit, filing, etc)
- Perform other duties as assigned.

**What you bring to the table**:
**Always brightly beaming positivity and smiling**
- 2+ years of experience in the automotive industry in a similar or related Service Department function.
- A basic minimum of automotive knowledge with a functional understanding of a vehicles' operations.
- Working knowledge of CDK is an asset.
- Proficient computer skills (MS Office and Google suites).
- Demonstratable ability to handle inquiries positively, respectfully, and in a fashion representing company standards and expectations.
- Extremely high level of organization and attention to detail
- Excellent verbal and written communication and interpersonal skills.
- Someone who is very self-motivated, independent and a team player with a sense of urgency.
- Exceptional organizational skills and ability to multitask, prioritize and adapt in a fast-paced environment.

If this sounds like you submit your resume to our human resources team today.

Destination Auto Group is an equal opportunity employer.