Lead Product Owner, Digital Adoption

7 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**In this role you will**:

- Own the Digital Customer Leader Dashboard which measures progress against digital transformation
- Deliver timely and accurate global KPI results aligned with digital customer leadership best practices
- Champion adoption of the dashboard, ensuring it reflects essential KPIs
- Collaborate with digital product managers to set ambitious targets and pivot strategies when needed
- Curate the Digital Adoption Playbook, integrating internal and external best practices
- Source and report digital adoption benchmarks to ensure an outside-in perspective
- Deep dive into KPI data and customer journeys to drive informed decision-making
- Lead cross-functional teams using lean agile practices to optimize delivery
- Incorporate feedback from stakeholders to continuously enhance product features
- Ensure data quality and governance principles are upheld, with a focus on automation
- A persuasive communicator adept at engaging executives
- Passionate about emerging digital technologies and their impact on user experiences
- Comfortable navigating technical discussions with developers and making strategic trade-offs
- Organizational savvy with a knack for influencing action
- Intellectually curious and thrives in ambiguous environments

**What you need**:

- 7+ years of digital product management experience with a comprehensive understanding of digital engagement
- 5+ years as a lean agile practitioner
- Experience with Power BI is advantageous
- Background in Financial Services/Insurance is a plus
- MBA or equivalent degree preferred
- Product Management certification is desirable

LI-Hybrid

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role is listed below.

**Primary Location**

Toronto, Ontario

**Salary range is expected to be between**

$103,050.00 CAD - $185,490.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

  • Product Owner

    3 hours ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: Do you have a passion for creating compelling and meaningful digital experiences? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry? If you answered a wholehearted yes to all these questions, we want to talk to you. We are looking for a forward-thinking and...

  • Global Digital Product Owner

    3 months ago

    Toronto, Canada McCain Foods Full time

    **Position Title**: Global Digital Product Owner **Position Type**: Regular - Full-Time **Position Location**: Toronto HQ **Requisition ID**: 30748 The Digital Product Owner is responsible for driving the creation, enhancement and sustainment of digital technologies that drive automation, digitization and analytics in our agriculture business processes,...

  • Digital Product Owner

    1 hour ago

    Toronto, Canada BMO Financial Group Full time

    Adresse: 100 King Street West Groupe de famille d'emploi: Solutions clientèle Reporting to the Director, Digital Engagement (Head of Digital, BMO GAM) the Digital Product Owner is responsible for maximizing the value of the product and the work of the agile squad. This role s upports the design and delivery of new digital experiences for BMO GAM. The role...

  • Product Owner Sales

    7 months ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Product Owner Sales **Position Type**: Regular - Full-Time **Position Location**:Florenceville GTC **Requisition ID**: 28361 Join the Digital Growth team at McCain to deliver digital transformation across McCain’s Sales execution processes. You will be obsessed with digital and data to intelligently target, grow and retain customers...

  • Product Owner Sales

    7 months ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Product Owner Sales **Position Type**: Regular - Full-Time **Position Location**:Florenceville GTC **Requisition ID**: 23887 **JOB PURPOSE**: Join the Digital Growth team at McCain to deliver digital transformation across McCain’s Sales execution processes. You will be obsessed with digital and data to intelligently target, grow and...

  • Product Owner

    6 days ago

    Toronto, Canada Buchanan Technologies Full time

    Technology Product Owner – Digital Identity Role Profile Digital Identity is a foundational element for enabling secure, frictionless experiences for students, staff, and external stakeholders. The Digital Identity portfolio focuses on implementing and maintaining centralized identity management, access, and authorization systems, including Microsoft...

  • Product Owner

    6 days ago

    Toronto, Canada Buchanan Technologies Full time

    Technology Product Owner – Digital IdentityRole ProfileDigital Identity is a foundational element for enabling secure, frictionless experiences for students, staff, and external stakeholders. The Digital Identity portfolio focuses on implementing and maintaining centralized identity management, access, and authorization systems, including Microsoft Entra...

  • Product Owner

    7 days ago

    Toronto, Canada Buchanan Technologies Full time

    Technology Product Owner – Digital IdentityRole ProfileDigital Identity is a foundational element for enabling secure, frictionless experiences for students, staff, and external stakeholders. The Digital Identity portfolio focuses on implementing and maintaining centralized identity management, access, and authorization systems, including Microsoft Entra...

  • Product Owner

    4 months ago

    Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Product Owner Sales

    3 months ago

    Toronto, Canada McCain Foods Full time

    **Position Title**: Product Owner Sales **Position Type**: Regular - Full-Time **Position Location**: Toronto HQ **Requisition ID**: 28361 Join the Digital Growth team at McCain to deliver digital transformation across McCain's Sales execution processes. You will be obsessed with digital and data to intelligently target, grow and retain customers and be...

  • Product Owner Sales

    7 months ago

    Toronto, Canada McCain Foods Full time

    **Position Title**:Product Owner Sales **Position Type**: Regular - Full-Time **Position Location**:Florenceville GTC **Requisition ID**:23887 **JOB PURPOSE**: Join the Digital Growth team at McCain to deliver digital transformation across McCain's Sales execution processes. You will be obsessed with digital and data to intelligently target, grow and...

  • Product Owner Commercial Excellence

    3 weeks ago

    Toronto, Canada McCain Foods Limited Full time

    **Position Title**:Product Owner Commercial Excellence **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 33743 **JOB PURPOSE**: Join the Digital Growth team at McCain to digitally transform McCain’s Commercial execution processes. You will be customer obsessed and understand how digital and data can be...

  • Digital Product Lead

    6 months ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: Do you have a passion for creating compelling and meaningful digital experiences? Are you a creative problem-solver and communicator? Do you want to help lead the delivery for one of our digital product or feature experiences? If you answered a wholehearted yes to all these questions, we want to talk to you. We are looking for a...

  • Product Owner

    4 days ago

    Toronto, Canada Richardson Wealth Full time

    **Employment Status**: Permanent Full-Time **Location**: Toronto, ON **Department**: IT - Application Support **Reporting To**: VP Platform Management & Application Support **Job Id**: ITAS - 019 **Job Level**: L5 **Seniority Level**: Mid-Senior **Position Overview**: The Unifide Product Owner role will lead a team of analyst in managing the design,...

  • Manager, Digital Product Owner

    6 days ago

    Toronto, Canada OCS Full time

    About Us The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the provincial online store for recreational cannabis in Ontario and are the exclusive provincial wholesaler to authorized private retail stores. Working at the OCS is a unique opportunity to be part of an agile start-up in a...

  • Development Product Owner

    4 days ago

    Toronto, ON, Canada Buchanan Technologies Full time

    Technology Product Owner – Digital Identity Role Profile Digital Identity is a foundational element for enabling secure, frictionless experiences for students, staff, and external stakeholders. The Digital Identity portfolio focuses on implementing and maintaining centralized identity management, access, and authorization systems, including Microsoft...

  • Product Owner

    5 days ago

    Toronto, ON, Canada Buchanan Technologies Full time

    Technology Product Owner – Digital Identity Role Profile Digital Identity is a foundational element for enabling secure, frictionless experiences for students, staff, and external stakeholders. The Digital Identity portfolio focuses on implementing and maintaining centralized identity management, access, and authorization systems, including Microsoft...

  • Product Owner

    5 days ago

    Toronto, ON, Canada Buchanan Technologies Full time

    Technology Product Owner – Digital Identity Role Profile Digital Identity is a foundational element for enabling secure, frictionless experiences for students, staff, and external stakeholders. The Digital Identity portfolio focuses on implementing and maintaining centralized identity management, access, and authorization systems, including Microsoft...

  • Product Owner

    1 week ago

    Toronto, Ontario, C6A, Ontario, Canada Buchanan Technologies Full time

    Technology Product Owner – Digital IdentityRole ProfileDigital Identity is a foundational element for enabling secure, frictionless experiences for students, staff, and external stakeholders. The Digital Identity portfolio focuses on implementing and maintaining centralized identity management, access, and authorization systems, including Microsoft Entra...

  • Digital Adoption Advisor

    2 days ago

    Toronto, Canada Ontario Centre of Innovation Full time

    **Digital Adoption Advisor** **The Opportunity**: This is a chance to use your extensive business, technology, and sector expertise to help build Ontario’s innovation economy and be a part of discovering and advancing commercial solutions to industry challenges and urgent global issues. Whether you are a seasoned professional or at an early stage in your...