Donor Relations Coordinator

2 weeks ago

Oakville, Canada Oakville & Milton Humane Society Full time

**Donor Relations Coordinator**

The Oakville & Milton Humane Society (OMHS) is seeking a Donor Relations Coordinator to join our Development team. We’re looking for someone who loves conversing with people, enjoys working with databases and being part of a forward-thinking fundraising team.

The role requires someone with outstanding attention to detail, time management and organizational skills. A high level of integrity and discretion in handling confidential information, and professionalism are a must. The ability to work both independently and successfully in a team environment while building effective working relationships inside and outside the team is essential.

**Key responsibilities include**:

- Enter donations into a database and generate timely acknowledgement letters and tax receipts
- Track and maintain positive relations with our monthly donors on a regular and ongoing basis
- Execute follow-up activities for _In Memory_ and _In Tribute_ donors
- Train and support volunteers
- Generate reports for finance, Delta Bingo, OMHS Lotteries, fundraising metrics and mailing lists
- Work with the Donor Relations Manager to prepare direct mail appeals and general correspondence
- Maintain the online donation system
- Provide administrative support to the Development Team as needed
- Assist with the implementation of internal audit processes to ensure accuracy of data and reporting
- Maintain confidentiality of all data in alignment with donor privacy preferences and OMHS policies
- High school diploma or higher education; additional certification in Office Management is a plus
- Two+ years work experience in an administrative/data entry role or customer relations field
- Experience with data entry
- Highly organized with keen attention to detail; ability to multi-task with good follow-up skills
- Exceptional interpersonal and communication skills, both written and verbal
- Positive and helpful attitude with superior customer service skills
- Experience working with volunteers and non-profits an asset
- Proficiency with Microsoft Office products
- Ability to be resourceful and proactive when issues arise
- An independent self-starter who works well with other team members
- A demonstrated ability to work with diverse groups of people

**Commitment to Diversity and Accessibility**

The Oakville & Milton Humane Society believes that diversity and inclusion is about creating a culture that embraces the uniqueness of individuals and the communities in which we serve. We are committed to providing inclusive services where all staff, volunteers, donors, members, and customers feel respected and valued, regardless of origin, age, race, colour, sexual orientation, religion, gender, gender identity or expression, disability, social economic status, or any other bias.

We strive to create a safe and judgement free environment, in which we draw on the differences in who we are, what we have experienced, and how we think. We foster a workplace, and engage communities, where differences and abilities are valued, and everyone has access to the same opportunities.

If contacted in relation to a job opportunity, please advise the HR Manager of accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

**Job Types**: Full-time, Permanent

**Salary**: From $40,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

COVID-19 considerations:
All staff must provide proof of being fully vaccinated having received the recommended dosage(s) of a COVID-19 vaccine, as approved by Health Canada

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

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