Raven Cafe Server/barista

2 weeks ago


Courtenay, Canada Mount Washington Pacific, ULC Full time

**Location**: Mount Washington Alpine Resort

**Employment Type**: Seasonal Full Time and Part Time

**Reports to**:
**Your Opportunity**:
Do you have a flair for customer service, great people skills, enjoy being busy, and love to have fun while getting paid for it? Come join the team at the Nordic Raven Cafe We are hiring PT/FT baristas for the Raven Cafe for another epic Winter season.

As a Barista, you form an important part of our front-line staff. Your excellent communication skills, positive outlook, and general knowledge of the resort and the bistro will play a key role in providing an exceptional experience to our guests.

Working closely with other servers and cashiers, as a Barista you will take orders from guests, create specialty coffees and pastries, ensure guests’ satisfaction, handle our guests’ payments, and resolve their complaints/concerns.

**_
We offer great benefits Lift pass, transportation from the base, food & retail discounts, and more._**

**Required Experience & Qualifications**:

- Excellent communication, customer service, and time management skills
- Professional appearance and attitude
- Knowledge of health and safety regulations
- Knowledge of food and beverage products
- Previous experience, especially with handling cash an asset
- FOODSAFE & Serving it Right certification an asset
- Point-of-sale system experience an asset

**Responsibilities**:

- Take and relay food and beverage orders
- Create specialty coffees and pastries
- Serve food and beverages to guests
- Ensure guest satisfaction
- Resolve complaints and concerns of guests
- Provide food and beverage product knowledge
- Use proper serving techniques
- Handle payments from guests
- Cash out and reconcile cash with totals

**To Apply**:


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