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Tin Wis Housekeeping Supervisor

5 months ago

Tofino, Canada Tla-o-qui-aht First Nations Full time

Housekeeping Supervisor

**Role and Responsibilities**
Under the direction of the Executive Housekeeper, the Housekeeping Supervisor is responsible for all
housekeeping tasks assigned in the hotel and promotes a positive image of the hotel to guests and fellow
employees. As well as, motivate and guide the staff to ensure all public and employee areas meet
established cleanliness and quality standards while ensuring that all work is completed to the highest
standards in accordance with departmental policies and procedures. Be pleasant, friendly, and courteous
and be able to address problems and/or special requests as they arise.

**Responsibilities include**:

- Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all

patrons, employees and hotel personnel
- Maintain a clean and safe work environment; performs the following cleaning duties as assigned:

- Remove garbage, Vacuuming, dusting, cleaning bathrooms in guest rooms
- Required to develop and maintain positive workplace relationships with all other hotel employees and

customers whom they come in contact with
- Use and wear the equipment, protective devices or clothing required by the hotel and work in

compliance with the provisions of the Occupational Health & Safety Act (OHSA), regulations as well as
internal health and safety policies and procedures.
- Report any issue or defective equipment or protective device, which could endanger anyone, or any

contravention of the OHSA regulations, or hotel safety policies and procedures by another employee.
- Adhere to WHMIS at all times.
- Attend training programs and meetings when required
- Communicate with co-workers to ensure sufficient planning for Housekeeping and Laundry services and

activities.
- Coordinate and monitor guest room moves and respond to guest requests promptly and according to

policy.
- Assist in the preparation of work and staffing schedules.
- Assist with monthly inventory
- Additional or different responsibilities or duties, which are consistent with the position, may be assigned

at the discretion of the department

**Qualifications and Education Requirements**:

- Minimum 2 years hotel room cleaning experience preferred.
- Minimum 2 years supervisory experience
- High school diploma or work related equivalent

**Required Skills and Abilities**:

- WHIMIS and Biohazard Clean up experience is an asset
- Ability to work in a physically demanding area, able to lift and handle repetitive movement is required
- Ability to work and thrive in a team-oriented environment, and able to work independently
- Ability to effectively communicate
- Ability to take responsibility for their actions and will consistently pay attention to detail
- Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi
- tasking environment
- Ability to mentor and train new staff

**_We thank all applicants, however, only those considered for an interview will be contacted. _**

**_No phone calls please._