Housekeeping Supervisor

4 days ago


Tofino, Canada Ocean Village Resort Full time

***

**KEY RESPONSIBILITIES**
- Lead and motivate the housekeeping team by setting clear expectations, providing training and fostering a collaborative work environment
- Running the housekeeping department on the Housekeeping Managers weekend and vacation periods
- Assist in monitoring and managing housekeeping supplies and equipment. Coordinate with the Housekeeping Manager to maintain inventory levels to support daily operations, and assisting in making orders of supplies
- Organizing storage and workspaces
- Maintaining effective communication with other departments to ensure the best guest experience
- Prioritizing guest satisfaction by promptly addressing guest requests, complaints and feedback related to housekeeping services
- Conducting regular inspections of cabins and public spaces to maintain quality and address any issues promptly
- On days where the Housekeeping Manager is absent, the supervisor is responsible for handling any issues or emergencies related to the housekeeping department and promptly finding solutions
- Providing regular reports and updates to the Housekeeping Manager regarding the housekeeping staff

**QUALIFICATIONS**
- Previous experience in housekeeping supervision, preferably in a resort, hotel or similar setting
- Strong leadership skills and supervisory skills to supervise the housekeeping staff effectively
- Excellent communication skills when interacting with guests, staff, and other resort departments
- Ability to work well with different personalities and cultures
- Ability to maintain a high level of work ethic and attention to detail
- Highly responsible and reliable

Full time & long term contract available.

Here at Ocean Village we have a fantastic team of friendly, fun + hardworking staff

Pay: $21.00-$22.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Overtime pay
- Retention bonus
- Tips

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekends as needed

Application question(s):

- Are you legally allowed to work in Canada?
- When are you available to start?
- How long do you plan to stay in Tofino?
- Why have you chosen Ocean Village Resort?
- What do you like to do in your spare time?

Work Location: In person



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