Automotive Service Advisor

3 weeks ago


Hamilton, Canada Whitwell Service Center Full time

Job Summary:
We are seeking a customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and support in an automotive setting. Your primary role will be to assist customers with their automotive repair needs, ensuring a positive experience from start to finish.

**Duties**:

- Greet customers and provide a warm welcome
- Listen to customer concerns and accurately document vehicle issues
- Utilize mechanical knowledge to assess and diagnose vehicle problems
- Provide detailed explanations of recommended repairs and maintenance
- Generate repair orders and obtain necessary approvals from customers
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicles throughout the repair process
- Handle cash transactions, including collecting payments and providing change
- Upsell additional services or products that may benefit the customer's vehicle

Qualifications:

- Previous experience in a dealership or automotive repair environment preferred
- Strong customer service skills with the ability to build rapport and establish trust
- Solid mechanical knowledge to effectively communicate with technicians
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail

**Benefits**:

- Competitive salary based on experience
- Paid time off and holidays

Pay: $55,000.00-$70,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Hamilton, Canada Whitwell Service Centre Full time

    '''Job Summary''' We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the main point of contact for our customers, providing exceptional service and ensuring their automotive repair needs are met. '''Duties''' - Greet customers and listen to their concerns or requests - Provide accurate...

  • Service Advisor

    1 month ago


    Hamilton, Canada Volvo Cars Hamilton Full time

    This is a dual role between Volvo Cars Hamilton and Volvo Cars Oakville. Volvo Cars Hamilton/Volvo Cars Oakville are renowned dealerships committed to delivering exceptional automotive experiences. As an authorized Volvo dealerships, we take pride in offering a range of high-quality vehicles known for their safety, innovation, and Scandinavian design. Our...

  • Service Advisor

    1 month ago


    Hamilton, Canada AutoCanada Inc. Full time

    **Service Advisor** **Plaza Nissan** **Hamilton, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! Plaza Nissan** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...

  • Service Advisor

    1 month ago


    Hamilton, Canada AutoCanada Full time

    Service Advisor Plaza Nissan Hamilton, ON We are looking fora Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team!  Plaza Nissan  is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...

  • Service Advisor

    1 month ago


    Hamilton, Canada Taylor Chrysler Dodge Full time

    Service Writer/Advisor - Reynolds and Reynolds Operating System (Experience an Asset) - Great Organizational Skills - Great Communications Skills - Team Player - Positive Attitude - Career Oriented - Automotive Knowledge an Asset Available Benefits: - Dental care - Extended health care - Life insurance - Vision care Schedule: - Monday to Friday - No...

  • Service Advisor

    4 weeks ago


    Hamilton, Canada Taylor Chrysler Dodge Full time

    Service Writer/Advisor - Reynolds and Reynolds Operating System (Experience an Asset) - Great Organizational Skills - Great Communications Skills - Team Player - Positive Attitude - Career Oriented - Automotive Knowledge an Asset Available Benefits: - Dental care - Extended health care - Life insurance - Vision care Schedule: - Monday to Friday - No...

  • Service Advisor

    2 days ago


    Hamilton, Canada Midas HAMILTON Full time

    **Benefits**: - Competitive salary - Employee discounts - Free uniforms - Opportunity for advancement At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair...


  • Hamilton, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...

  • Service Advisor

    6 days ago


    Hamilton, Canada Midas Full time

    Benefits: Competitive salary Employee discounts Free uniforms Opportunity for advancement At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The...


  • Hamilton, Canada Red Hill Toyota Full time

    **We are Hiring!** As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the administrative and customer relations aspects of service department operations. Your main responsibility is to ensure every vehicle is running optimally or that our valued client has...

  • Service Advisor

    1 day ago


    Hamilton, Canada Midas HAMILTON Full time

    Benefits: Competitive salary Employee discounts Free uniforms Opportunity for advancement At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair...

  • Service Advisor

    6 days ago


    Hamilton, Canada AutoCanada Inc. Full time

    **Service Advisor** **Kia of Hamilton** **Hamilton, ON** We are looking for** **an experienced **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...

  • Service Advisor

    7 days ago


    Hamilton, Canada AutoCanada Full time

    Service Advisor Kia of Hamilton Hamilton, ON We are looking foran experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...


  • Hamilton, Canada Parkway Nissan Full time

    Interested in learning more? **Then please read on.** We also encourage you to check out our social media for a glimpse of our company culture including the video “Boss day” on our Facebook videos. As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the...

  • Service Manager

    1 month ago


    Hamilton, Canada Volvo Cars Hamilton Full time

    **Key Responsibilities**: - Oversee the day-to-day operations of the service department, ensuring efficient and high-quality service delivery. - Lead and motivate a team of service advisors, technicians, and support staff to achieve performance targets and customer satisfaction goals. - Foster a positive and collaborative work environment, promoting...


  • Hamilton, Canada Midas Full time

    Benefits: Competitive salary Employee discounts Free uniforms At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop...


  • Hamilton, Canada Midas HAMILTON Full time

    Benefits: Competitive salary Employee discounts Free uniforms At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.ResponsibilitiesThe Service Advisor supports...


  • Hamilton, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...


  • Hamilton, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...

  • Parts Advisor

    1 month ago


    Hamilton, Canada AutoCanada Inc. Full time

    **Parts Advisor** **Sterling Honda** **Hamilton, ON** Are you looking to drive your career forward? Sterling Honda is looking for a Parts Advisor** **to join our growing team! Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of customer service will ensure your success at Sterling Honda. **What's in...