Project Manager

6 months ago

Toronto, Canada Michael Garron Hospital Full time

**OVERVIEW**

Michael Garron Hospital (MGH) is an award-winning hospital and one of Toronto's best-kept secrets. As Ontario’s leading community teaching hospital, MGH has proudly served the diverse, multi-cultural community of east Toronto since 1929 and is known for its friendliness and sense of community within Canada's largest city. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to meet their professional goals and to reach their personal best.
As part of Clinical Applications (eChart) team in the Information Management & Technology (IMT) portfolio and reporting to the Manager - Clinical Applications, the Project Manager will be responsible for project planning, facilitation, and implementation for the Clinical Applications team.

**Primary Responsibilities**:

- Facilitate and track the completion of project tasks, milestones, internal issues, and risks.
- Coordinate, develop and implement change management strategies with the Clinical Project team that will lead the organizational change, including a training and support plan, and the transition back to operations
- Work with clinical user groups and the technical teams to review processes and identify process improvement opportunities.
- Serve as point of contact and escalation for team members and stakeholders when multiple areas are involved in the same project/initiative to ensure team actions remain in synergy.
- Monitor vendor progress, contract monitoring, and tracking of deliverables outlined in the contract.
- Assist with facilitating system solution review and design sessions with clinical areas as necessary to ensure the delivery of the solution will meet the clinical needs.
- Integrate project plans and timeframes with Information Technology Services, departments and clinical programs.
- Facilitate decision-making and solutioning when issues/conflicts arise.

**EDUCATION**
- Undergraduate degree in Information Systems, Business or Hospital Administration
- Project Management Professional (PMP) Certification is preferred
- Clinical experience, is an asset

**QUALIFICATIONS**
- A minimum of 5 years of experience leading projects, preferably in a health care environment.
- Demonstrated success in managing IT-related projects in health care settings including planning, designing and implementation.
- Experience with Oracle Health (Cerner) or any other Health Information System (e.g. Epic, Meditech), an asset.
- Experience with databases, systems and network management, telecommunications, desired.
- Superior interpersonal skills, excellent verbal and written communication skills
- Extensive experience with change management and user adoption.
- Knowledge of hospital operations, and the ‘bigger picture’ in order to leverage interdependencies and opportunities to enhance operations for a successful launch.
- Strong team player with the ability to lead, influence, and solve problems as they arise within diverse functional groups.
- Experience working with vendors and contracts, desired.
- Ability to resolve conflicts and problem solve.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices

**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.

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