Operations Leader Mdrd

6 months ago

Toronto, Canada Unity Health Toronto Full time

Unity Health Toronto (UHT), comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Operations Leader MDRD.

**JOB SUMMARY**:
Reporting to the Medical Device Reprocessing Department (MDRD) Manager, the Operations Leader (OL) facilitates the provision of quality service including:
- The day-to-day supervision of staff.
- Ensuring the timely processing of equipment and supplies necessary to support the operation of internal departments (i.e. operating rooms, nursing units and external customers).
- Ensuring the efficient operation of equipment and the MDRD.
- Developing and maintaining inter-departmental linkages.
- Following a program of quality assurance.
- Performing administrative responsibilities.
- Performing other duties consistent with the job classification as required.
- Ensure notice given to Manager/Director of inconsistencies concerning best practice and all relevant standards.
- DUTIES &RESPONSIBILITIES:
- Directly supervises staff and participates in human resources management initiatives including performance/attendance management, hiring, conflict resolution, staff training, and development and coaching.
- Assists in the development of departmental strategies, goals and objectives.
- Ensures compliance with the policies, procedures and standards of operation.
- Develops and updates policies, procedures and guidelines for MDRD to ensure compliance with relevant legislation (CSA) and with the Occupational Health and Safety Act.
- Provides schedule, orients reprocessing students to MDRD and oversees education for practicum period in conjunction with the manager.
- Consult with hospital departments, vendors and Procurement Services on the purchase of new instruments.
- Ensure all inventory is up-to-date and accurate in the MDRD/OR/Procurement systems.
- Collaborates with other Operations Leaders/OR Team Leaders/Materials Management when there are changes in instruments, sets, locations or pick-lists.
- Update and maintain all count sheets/pictures in the instrument tracking system and inform all MDRD Technicians in a timely manner of said changes.
- Ensures the timely processing of equipment and supplies necessary to support the operation of internal departments (Operating Rooms, Patient Care Units) and external partners, (Clinics).
- Coordinates activities related to the preparation, decontamination, sterilization, assembly and picking of instruments and supplies for above areas.
- Responsible for allocating staff resources through scheduling and assigning staff efficiently to ensure adequate shift coverage.
- Responsible for creating staffing scheduling and work assignments and adjusting schedule as needed to meet changing priorities/staffing levels and workload.
- QUALIFICATIONS:
- Completion of Medical Device Reprocessing Certificate by a recognized college institution.
- At least 3-5 years full time Technician experience in a multi-service Medical Device Reprocessing department.
- At minimum, a completion of a 2-year community college program or recognized equivalent required.
- Demonstrated leadership and coaching skills.
- Excellent computer skills required
- Must have experience working with an instrument tracking system.
- Proficient in English verbal and written.
- Be knowledgeable and demonstrate the Hospital¿s mission, vision and values.
- Be compassionate, respectful and caring with colleagues and leadership.
- Believe in and work with and for the team.
- Excellent communication, organization and time management skills.
- Provide mentorship and support to colleagues.
- Be able to problem-solve independently and know when to ask for assistance.
- Maintain and demonstrate working knowledge of CSA standards that are applicable to the MDRD.
- Provide evidence of on-going relevant education, such as health and safety, WHMIS, Departmental Policies and Procedures, Infection Control Policies and Procedures as well as Unity Health Toronto (UHT) Policies.
- **ADDITIONAL QUALIFICATIONS PREFERRED**:
- Bachelors of Science or related undergraduate degree.
- Instrument Tracking System experience with T-DOC.
- A MDR certification valid within 5 years from a recognized institution.
- Endoscope reprocessing training and experience.
- Management/supervisory/leadership experience,
- WHMIS -Workplace Hazardous Material Information System trained.
- Experience working in a unionized environment.
- **Hour of work**:Include rotating shifts, on-call weekend/stat holiday covera

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