Golf Shop Attendant

**Golf Shop Attendant**

**Location: Glen Arbour Golf Club**

The Glen Arbour Golf Club is a private golf course located in Hammonds Plains, Nova Scotia, just west of Halifax and features a classic eighteen-hole championship course, a nine-hole par three as well as a practice facility. Glen Arbour is operated as a Limited Partnership whose philosophy is to create a course with excellent conditions in a family-friendly environment, with service standards that are best in class.

The Deerfield Pub at Glen Arbour prides itself on going above for the customer experience and encourages and empowers employees to treat guests to the highest level of quality and satisfaction.

**Is this you?**
- Previous experience working at a golf course while managing pace of play.
- Ability to work in a fast-paced environment and perform well under pressure.
- Ability to take direction and feedback.
- Excellent communication, both verbal and written.
- Ability to maintain a sense of urgency, while maintaining quality service standards.
- Confident working both independently, as well as part of the team.

**Some of the responsibilities will include**:
Reporting directly to the Assistant Golf Professional, the Golf Shop Attendant is a key member of the Glen Arbour Golf Course ensuring quality, standards and member/guest satisfaction is delivered on a daily basis. The Golf Shop Attendant will assist in the operations of the Golf shop including but not limited to, answering phones, managing tee times, checking-in golfers, enforcing the dress code and selling merchandise while ensuring high quality service to members and guests.
- Greet Members and Guests in a professional, prompt and helpful manner upon arrival and provide excellent customer service and assistance before and after their round.
- Process daily Golf Shop transactions through the POS, including merchandise sales, green fees, cart rental fees, and club rental fees.
- Relay tournament, special event and Deerfield pub information to our Members and Guests
- Ensure all golf policies and procedures are followed in accordance with Glen Abour
- Opening and closing the Golf Shop, including cash outs, reviewing tee-sheets, etc.
- Perform daily tasks such as restocking merchandise, organizing inventory and maintain Golf Shop cleanliness
- Maintain an understanding of new brands, services and merchandise the Golf Shop offers
- Advise customers on use and care of merchandise and provide advice concerning specialized products or services.
- Assist with inventory at month end in accordance with inventory procedures
- Assist in making tee time reservations and changes, while maintaining communication with outside services
- Perform other related duties assigned by the supervisor or management

**Requirements**:

- High School diploma
- Customer Service experience
- Golf experience, considered an asset
- Tee-on and Tagmarshall experience, considered an asset
- Have a valid driver's license
- Willingness to learn and work as a team
- First aid, CPR considered an asset
- Willing to work evenings and weekends

**Why Glen Arbour Golf Course**:

- Competitive wages for your skills and experience in the hospitality industry.
- Uniform provided.
- Free parking.
- Staff golf privileges.
- Staff golf simulator privileges.
- Staff discount in the Golf Shop.
- Staff meal program.

**Employment**
- Looking to fill full-time term and part-time term positions.

**Applications**

If this sounds like the job you’ve been waiting for and you’ve got the skills and experience to make it a perfect fit, we want to hear from you soon