Customer Assistant

3 weeks ago


Victoria, Canada Lifeano Inc. Full time

We are seeking an Assistant to help us provide customized services to our clients to help them build a better understanding of the past and present, and assist them with payment issues and any problems that arise during use.

**Responsibilities**:

- Responding to client inquiries and providing accurate information in a timely manner.
- Handling and resolving customer complaints and concerns with empathy and professionalism.
- Building and maintaining positive relationships with clients.
- Assisting clients in the selection of products and services to meet their needs.
- Providing support to other departments as needed.

Qualifications:

- Bachelor's degree or above in related fields.
- 1-3 years of relevant work experience is preferred.
- Excellent communication and interpersonal skills.
- A passion for history and cultural exchange.
- Proven ability to manage multiple tasks simultaneously.
- Strong problem-solving skills and ability to work under pressure.
- Proficiency in Microsoft Office Suite and other relevant software.
- Based on the current situation, fluent in both Mandarin and English are necessary

We look forward to hearing from you

**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week

**Salary**: $18.00-$35.00 per hour

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Victoria, BC V8V 3K5: reliably commute or plan to relocate before starting work (required)

**Language**:

- Mandarin (required)

Work Location: In person



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