Administrative Clerk/receptionist

2 months ago

Brampton, Canada Ministry of Children, Community and Social Services Full time

Are you an individual with a track record of providing quality customer service? Consider this opportunity to join the team at the Roy McMurtry Youth Centre where you will provide administrative and clerical support to the facility.

The Roy McMurtry Youth Centre is a 24/7 youth justice facility providing rehabilitation-focused care to a diverse group of young offenders. Our facility and dedicate staff empower youth offenders to rebuild their lives through personalized support, guidance, and opportunities for growth and rehabilitation. Working at our facility offers professionals the chance to make a meaningful impact in a collaborative and supportive environment, contributing to the positive reintegration of youth into society while promoting personal and professional fulfillment.
**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.
**What can I expect to do in this role?**: You will:

- provide prompt reception and administrative support
- provide routine information in response to general enquiries
- verify the identification and security clearance of visitors
- track supplies to ensure adequate stock levels
- provide word processing, filing, mail and copy services

**How do I qualify?**:
**Mandatory**: You must possess [oral and written] French language skills at the [advanced] level. Your proficiency level will be confirmed before hire.
**Office Administration and Organizational Skills**:

- you have understanding of standard office practices and procedures to perform a range of clerical duties
- you have demonstrated initiative, judgment and discretion
- you have the ability to understand youth facility operations, organizational structure and programs
- you have organizational skills to handle a large volume of calls and prioritize competing tasks
- you have the ability to pay attention to detail and ensure accuracy

**Communication Skills**:

- you have verbal communication skills to respond to both internal and external calls
- you have interpersonal skills to ensure prompt and courteous reception services
- you can maintain a high degree of tact and diplomacy when responding to inquiries

**Knowledge of Computers and Equipment**:

- you are proficient with computer software such as Microsoft Word, Excel and Outlook
- you have working knowledge of office equipment such as landline phone system, photocopier, laminator, fax machine, postage machine

**Additional Information**:
**Address**:

- 1 Bilingual English/French Permanent, 8500 Mclaughlin Rd S, Brampton, Central Region, Vulnerable Sector Check

**Compensation Group**:

- Ontario Public Service Employees Union- Understanding the job ad - definitions
- **Schedule**:

- 3-7**Category**:

- Administrative and Support Services**Posted on**:

- Thursday, September 19, 2024**Note**:

- This ad is also available in French.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
- T-SS-219074/24

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