Retail Manager
2 weeks ago
The Store Manager ensures consistent mission delivery and profitability of the store by implementing national and regional standards in sales, customer service, donor relations, merchandising, marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store donations.
**KEY RESPONSIBILITIES**:
- Direct all operations of store to meet sales targets and control expenses while maintaining customer service standards
- Hire, orientate, train, evaluate, recognize, discipline and terminate based on Territorial/National standards
- Manage health and safety, labour/employee relations and other related issues at a store level
- Decide on in-store promotions and auctions and keep abreast of marketing trends by checking competitors stock
- Plan store layout to attract customers including window displays and merchandise displays
- Determine and maintain appropriate inventory levels based on spot checks and reviews of weekly sales records
- Maintain control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately
- Ensure in-store safety for staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness)
- Prepare financial and other requested reports to the National and Regional offices (sales reports, staffing costs, payroll data, etc.)
- Works with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
- Responsible to plan, organize, direct and control all store operations
- Help store associates make connections with the customers and demonstrate a values driven workforce
- Performs other duties as required
FINANCIAL RESPONSIBILITY
- Responsible for preparing departmental budgets or revenue projections for each store location
- Establish and manage in-store budget within guidelines
- Execute budgetary objectives by attaining sales margins
- Maintain staff cost ratios, and profit objectives
- Ensure nightly sales are deposited into the appropriate financial institution
- Analyze store financial statements and strategize appropriate action to attain financial goals and monitor the cost of goods
MANAGERIAL RESPONSIBILITY
- Reports to MU Leader/Corps Officer
- Responsible for hiring, terminating, or making disciplinary decisions
- Directly supervise 10 or more full-time, part-time staff, plus volunteers
- Provide direction concerning current tasks or consult in assignments
- Participate in Step 1 and Step 2 of grievance procedures if applicable
**HOURS: 40hrs/wk - Full-time**
**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education/Certifications**:
- Completion of high school diploma
- Completion of College Diploma in Business Retail Management or equivalent is an asset.
- Completion of College Diploma in management is an asset.
**Experience**:
- A minimum of 3 years of related retail store management experience including retail and marketing and team leadership/management experience
- Basic accounting skills required
**Required Skills/Knowledge**:
- A valid BC Class 5 Driver’s License supported by a clean Driver’s Abstract
- First aid training required or willing to learn in-house
- Results driven
- Developing direct reports
- Building effective teams
- Managing and measuring work/systems
- Motivating others
- Process Management
- Time Management
**PREFERRED SKILLS/CAPABILITIES**:
- Background check consent.
- A clear vulnerable sector screening.
- A clean drivers abstract.
Published
March 20, 2024
Location
Dawson Creek, BC
Job Type
Full-time
Ministry Unit/Dept:
Dawson Creek
Salary Range:
$25.88/hr - $32.35/hr
Address:
The Salvation Army, Dawson Creek
Posting Expires:
open until filled
Applications Accepted By:
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