Ecommerce Manager

6 months ago


Etobicoke, Canada Convoy Supply Full time

**Ecommerce Manager - Hybrid role**

This position can be based out of Toronto/Vancouver.

You will partner with Convoy’s digital marketing, sales, operations, and technical teams to align on the best customer experience strategy for creating a seamless customer journey. You will draw insights from web analytics combined with previous online ordering expertise to help grow sales on the platform.

As an Ecommerce Manager, you will create and implement strategies to drive online transactions. You are energetic, collaborative, and results oriented. You are tech-savvy with strong business acumen and can effectively manage multiple projects.

**Responsibilities**:

- Work with internal and external stakeholders to adapt our global partner’s platform to develop an outstanding customer portal
- Create data-driven strategies, incorporating emerging trends, competitor services, and all available analytics, to deliver top performance and achieve KPIs
- Develop best practices for creation and maintenance of online content
- Collaborate with the digital marketing team on creative marketing initiatives to drive traffic and conversions
- Support the adaptation of order fulfillment policies and procedures considering online needs
- Measure order fulfillment and customer satisfaction
- Support the sales and operations teams in ensuring an excellent customer shopping experience
- Work closely with internal stakeholders on content that will be shared across ecommerce and associated platforms

Soft Skills Required
- Minimum 3 to 5 years’ experience in a similar role
- Bachelor’s degree in marketing, Ecommerce, IT or related field
- Proven track record of driving traffic and conversions through online channels
- Excellent understanding of UI, UX, customer flow, and web analytics
- Experience in integrating an online portal with an ERP
- Outstanding analytical ability with capability to transform online KPI CX data into actionable insights
- Knowledge of CMS (ideally Magento), PIM (Akeneo), and DAM (Bynder) platforms
- Excels in planning, organization, and prioritization of work, including the ability to work to tight deadlines while coordinating multiple projects
- Able to analyze requests and explain processes
- Strong skills in Office, particularly Excel
- Models our corporate values of integrity, commitment, respect, teamwork, and leadership
- Excellent written and oral communication skills (English)

Nice to have
- Experience in an international context
- French language skills (written and oral)
- Working knowledge of HTML, CSS, and JavaScript
- Familiarity with digital marketing concepts such as SEO, PPC, attribution modelling, and A/B testing

The Offer
- Competitive salary
- Flexible Benefit options
- Paid sick time
- Short and long term disability coverage
- Employee referral bonus program
- Paid training/tuition reimbursement
- Overtime available in peak periods
- Internal Promotions

Company Overview

Convoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.

Convoy can be a job or a career. Find out more at:



  • Etobicoke, Canada ['Metro'] Full time

    **Position Title**:Manager eCommerce Operation **Requisition ID**: 40129 **Career Group (ADSP)**:Administrative **Division**:Qc - Stratégie Num. / Commerce en ligne (80069071) **Department**:Marketing and e-Commerce **Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND) **Province**:Canada : Ontario **Position Type**:Permanent Joining our team...


  • Etobicoke, Ontario, L4T, York region, Canada Metro Full time

    Position Title: Manager eCommerce OperationRequisition ID: 40129Career Group (ADSP): AdministrativeDivision: Qc - Stratégie Num. / Commerce en ligne (80069071) Department: Marketing and e-Commerce Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) Province: Canada : Ontario Position Type: Permanent Joining our team has its advantages:- Flexible...


  • Etobicoke, Canada Shipvista.com Full time

    *Job Summary* We are looking for visionaries, change-makers, and self-starters who are seeking more from their careers. *About the role* As an Inside Sales Account Executive, you'll be responsible for selling to high volume eCommerce brands looking to leverage any one of or a combination of our offerings, including ShipVista Plugins and API offerings....


  • Etobicoke, Canada BERETTA FARMS LTD Full time

    Beretta Farms is excited to announce we are looking for a customer service representative to join our Ecommerce sales and marketing team. Celebrating over 30 years in business, direct to home deliveries and our farm store is where it all began, and the sky is the limit on what could come for this sector of our business. - Manage the online experience through...


  • Etobicoke, Canada BERETTA FARMS LTD Full time

    Beretta Farms is excited to announce we are looking for a customer service representative to join our Ecommerce sales and marketing team. Celebrating over 30 years in business, direct to home deliveries and our farm store is where it all began, and the sky is the limit on what could come for this sector of our business. **Job description** Beretta Farms is...


  • Etobicoke, Canada Sowingo Full time

    **Position**: Corporate Strategy Associate/Manager **Seniority Level**: Mid-Level **Employment Type**: Full-time **Location**:Toronto, ON (Hybrid work model) **Who We Are** - At Sowingo our mission is to transform healthcare offices by offering dental professionals an intuitive and user-friendly platform that simplifies the complexity of purchasing and...

  • Sales Representative

    7 months ago


    Etobicoke, Canada Canada food Equipment Ltd Full time

    **Do you have a passion for food or cooking?** Do you want to see first hand what chefs all around the world use in order to make quality gourmet meals. Join our team today to **surround yourself in the world of food** and be a part of a growing company who prides itself on customer service and knowledge in the restaurant industry. - Assist customers in the...


  • Etobicoke, Canada OAK+FORT Full time

    OAK + FORT is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections. Fueled by the purpose to enhance and explore our own personal style—we authentically embody a place where individuality and uniqueness are celebrated. An ever-evolving point of view, joy in self-expression,...

  • Operations Associate

    3 months ago


    Etobicoke, Canada Vallari Decor Full time

    We are seeking an Operations Associate for our ecommerce wedding decor+event decor company to join our team. This is a seasonal position and a great chance to gain additional knowledge if you have an entrepreneurial mindset. If you are interested in the e-commerce world, this will be a great learning opportunity for you. A positive outlook and a problem...


  • Etobicoke, Canada 180 Smoke Full time

    Full-Time, Salaried Position (37.5 hours/week) Reports directly to the Area Manager of the responsible region. Primarily responsible for driving sales and team development as well as delivering global process and strategy implementation in alignment with 180 Smoke overall organizational objectives. **Responsibilities**: - Oversees performance management,...


  • Etobicoke, Canada 180 Smoke Full time

    (Minimum of 32 hours per week) Reports directly to the Area Manager of the responsible region. Primarily responsible for driving sales and team development as well as delivering global process and strategy implementation in alignment with 180 Smoke overall organizational objectives. **Responsibilities**: As Retail Store Supervisor you will be expected to...


  • Etobicoke, Canada Furniture Investment Group Inc Full time

    The Dufresne Group is the largest licensee of Ashley in Canada, with locations from B.C. to Ontario. Our teams are committed to supporting our guests in finding the perfect home furnishings to help make their space a home. If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Ashley...