Front of House Manager
3 weeks ago
**Responsibilities**:
- Supervise and manage the front of house staff.
- Ensure that customer service standards are met and exceeded.
- Develop and implement policies and procedures for the front of house staff.
- Train, coach, and motivate front of house staff to ensure their success.
- Handle customer complaints and inquiries in a professional manner.
- Maintain accurate records of sales, expenses, and other financial information.
- Ensure that all health and safety regulations are followed.
**Job Types**: Full-time, Fixed term contract
Contract length: 5 months
**Salary**: $28,000.00-$35,000.00 per year
**Benefits**:
- Paid time off
Schedule:
- 8 hour shift
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Tips
Ability to commute/relocate:
- Toronto, ON M5J 2C4: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 2 years (required)
**Language**:
- English (required)
Licence/Certification:
- Smart Serve (required)
Shift availability:
- Night Shift (required)
- Day Shift (required)
Work Location: In person
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