Supervisor, Front of House
4 weeks ago
A private club, located in the Beaches is looking for a dynamic, team oriented, enthusiastic, fun leader who can assist with running a very busy food & beverage operation.
Reporting to the Food & Beverage Manager, the Front of House Supervisor provides leadership and support for club dining, banquets / special events and bar for the Balmy Beach Club.
In addition, _you are:_
- Able to lead a team through a busy night, keeping everyone engaged, focused and handling issues.
- Able to engage with staff and Members, establish relationships and provide top notch customer service.
- Dedicated, loyal and punctual
- Understand health & safety, Smart Serve and Food Safety
- A multi-tasker
- Able to coach staff through the “steps of service”
- Flexible to a changing environment
- Has some banquet/catering knowledge
Key Responsibilities
- Develop and coach the F&B team by assisting in training, motivation and performance management of employees.
- Respond to all employee and member inquiries, complaints and issues with a sense of urgency
- Ensure all food and beverage is being served in a professional and timely manner.
- Knowledge of banquet service standards, ie. set ups
- Ensure all Member accounts are properly charged and accounted for.
- Enforce all Health & Safety, Club and alcohol policies.
- Follow up and manage the reservation system.
- Perform other duties as requested by the F&B Manager.
**Requirements**:
- Minimum 2-3 years related experience in a restaurant/hospitality environment
- Experience serving and bartending
- Experience working in a banquet setting
- Previous experience working in a Private Club an asset
- Working knowledge of POS System - Jonas an asset
- Smart Serve Certification
**Job Types**: Full-time, Permanent
**Salary**: From $23.00 per hour
**Benefits**:
- Discounted or free food
- Flexible schedule
- On-site gym
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 2023-03-10
Expected start date: 2023-03-15
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