Assistant, Benefits

2 weeks ago


New Westminster, Canada Fraser Health Full time

Why Fraser Health?:
We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service. Bring your positive energy and your excellent interpersonal and people skills to the challenging and rewarding role of** Part Time **Assistant, Benefits & Employee Information** to our Employee Experience - People Services Department at Uptown Latitude Building located in New Westminster, B.C.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Performs a variety of clerical related functions such as retrieving files, reviewing and summarizing confidential information from personnel files; provides summaries to appropriate staff; establishes, maintains and updates a general record management system. Communicates externally to provide information and resolve issues. Provides reception relief and timekeeping duties.

**Responsibilities**:

- Responds to requests from managers and other appropriate staff by researching, organizing and summarizing personal information contained on employee files such as disciplinary action letters and performance appraisals.
- Establishes, maintains and updates a general record management system, bring-forward, and recording systems, both manually and through effective use of computer programs; liaises with other support team members to ensure coordinated record keeping with mínimal duplication and paper waste.
- Maintains/processes timekeeping records, vacation entitlements and schedules. Responds to queries, and resolves any issues. Receives staff absence calls and informs appropriate Leads.
- Performs general record management duties such as setting up and assembling files, preparing file folders, filing and distributing documents and files.
- Coordinates meetings ensuring well-defined and timely agendas, identification of and notification to interested parties, confirmation of attendees, compilation of background information and supporting materials, preparation of packages/summary documents to assist in meeting facilitation, meeting location booked and confirmed, and all technology in good working order in advance of the meeting. Maintains meeting room calendars.
- Oversees the set up of parking and security, and key scan access, coordinates building maintenance on behalf of the office as appropriate and applicable to the position. Ensures consistently functioning administrative tools, systems and services in a systematic and organized manner.
- Compiles and formats statistical information into graphs and charts.
- Operates office equipment such as photocopiers, shredders and fax machines, and carries out minor maintenance, such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges.
- Performs clerical functions such as opening and distributing mail, processing mail-outs; typing correspondence and reports. Monitors, maintains and orders department supplies.
- Assists employees by providing information on how to complete documentation on MyFHInfo including how to complete direct deposit, add/delete dependent forms.
- Follows up with employees on their benefits enrolment/costing letters to ensure employee completes and returns them.
- Responds and resolves issues external to the organization such as ICBC Claims, and vendor requests.
- Provides reception relief, represents the Benefits Office, greets visitors, responds to requests in a professional manner, provides/obtains pertinent information and/or refers to appropriate area for further action.

Qualifications:
**Education and Experience**

Grade 12 supplemented with additional course in areas such as HR, Business, IMIT, plus two (2) to three (3) years' recent related experience or an equivalent combination of education, training and experience.

**Competencies**

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

**Professional/Technical Capabilities**
- Ability to type at 40 wpm.
- Demo


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