Winner Experience Ambassador

7 months ago


Winnipeg, Canada Western Canada Lottery Corp. Full time

**The Role**

Are you someone that thrives in a collaborative environment, has a customer centric mindset, and wants to contribute to the development of an elevated winner experience? If so, we'd love to talk to you

We are currently looking to add a Winner Experience Ambassador to our Prize Payout Team. The Winner Experience Ambassador will play a pivotal role enhancing the overall winner experience both locally and remotely. In addition to supporting the day-to-day prize fulfillment experience, your responsibilities will extend to the strategic development of event goals, ensuring alignment with the organizational mission and objectives, and contributing to a comprehensive customer service program at WCLC.

In joining our team as the Winner Experience Ambassador, you would
- Assist with mapping of the customer journey and contribute to the development of the departments yearly plan, working within an allocated budget, and maintain the intake process.
- Plan and execute engaging and memorable events that elevate the winner experience for both local and remote participants.
- Manage, negotiate, and develop relationships with vendors and contacts in the WCLC region.
- Assist with contest prizing distribution while adhering to the organization's guidelines and governance structure.
- Collaborate closely with marketing and advertising teams to align content and design strategies for the winner experience program, including the management of promotional materials.

**Qualifications**
- 2 years experience as a customer service specialist or similar customer support role.
- Upbeat professional demeanor with strong empathy & listening skills.
- Proven experience in event planning and facilitation.
- Creativity in developing engaging and memorable experiences for winners.
- Superior problem-solving skills with the ability to delegate, set and meet deadlines.
- Strong attention to detail while maintaining thorough follow through.

**Who we are**

WCLC is the non-profit organization authorized to manage, conduct, and operate lottery and gaming-related activities at retail and online for the governments of Alberta, Saskatchewan, and Manitoba as well as The Yukon, Northwest Territories, and Nunavut. We work closely with our governmental partners to bring a first-rate lottery experience to our players and meet their changing needs with new technology and tools.

We know it’s our people that make this possible, which is why we invest in building talented, adaptable, and accountable teams. We’d love to talk to you about how you fit into that.

We offer a challenging, collaborative work environment, competitive benefits, and a good work-life balance.



  • Winnipeg, Canada Western Canada Lottery Corp. Full time

    The Winner Experience Specialist is accountable for ensuring a positive experience for winning ticketholders. They provide superior customer service through educating the players on our processes and ensuring that winners receive their prize in a timely and efficient manner. **Accountabilities & Responsibilities** - Work with customers in person and over...


  • Winnipeg, Canada Western Canada Lottery Corp. Full time

    Do you take pride in delivering outstanding customer service, have a strong attention to detail, and a positive and upbeat personality? If so, we want to talk to you! **The Role** In joining our team as a Winner Experience Specialist, you will - Work with customers in person and over the phone to pay out winning tickets - Triage claims according to level...


  • Winnipeg, Canada Western Canada Lottery Corp. Full time

    Do you take pride in delivering outstanding customer service, have a strong attention to detail, and a positive and upbeat personality? If so, we want to talk to you! **The Role** In joining our team as a Winner Experience Specialist, you will - Work with customers in person and over the phone to pay out winning tickets - Triage claims according to level...


  • Winnipeg, Canada Ambassador Mechanical Full time

    Since 1991, Ambassador Mechanical has enjoyed tremendous growth. Today we have over 150 trades people and have established ourselves as the leading Manitoba-based mechanical contractor that provides full mechanical services to our customers. We are committed to having a highly trained and qualified workforce that is able to perform to the highest...


  • Winnipeg, Canada Ambassador Mechanical Full time

    Since 1991, Ambassador Mechanical has enjoyed tremendous growth. Today we have over 150 trades people and have established ourselves as the leading Manitoba-based mechanical contractor that provides full mechanical services to our customers. We are committed to having a highly trained and qualified workforce that is able to perform to the highest...


  • Winnipeg, Canada Ambassador Mechanical Full time

    **Job description**: **Ambassador Mechanical** is a multi faceted premier Manitoba based commercial mechanical company that has enjoyed tremendous growth since 1991. Ambassador’s close partnerships with its clients, excellent customer service and understanding the need to **deliver an efficient and innovative service** keep it at the forefront of the...

  • Gas Fitter

    7 months ago


    Winnipeg, Canada Ambassador Mechanical Full time

    Since 1991, Ambassador Mechanical has enjoyed tremendous growth. Today we have over 150 trades people and have established ourselves as the leading Manitoba-based mechanical contractor that provides full mechanical services to our customers. We are committed to having a highly trained and qualified workforce that is able to perform to the highest...


  • Winnipeg, Canada Ambassador Mechanical Full time

    **Job description**: **Ambassador Mechanical** is a multi faceted premier Manitoba based commercial mechanical company that has enjoyed tremendous growth since 1991. Ambassador’s close partnerships with its clients, excellent customer service and understanding the need to - **deliver an efficient and innovative service** keep it at the forefront of the...


  • Winnipeg, Canada Ambassador Mechanical Full time

    Since 1991, Ambassador Mechanical has enjoyed tremendous growth. Today we have over 150 trades people and have established ourselves as the leading Manitoba-based mechanical contractor that provides full mechanical services to our customers. We are committed to having a highly trained and qualified workforce that is able to perform to the highest...

  • Plumber

    7 months ago


    Winnipeg, Canada Ambassador Mechanical Full time

    Apprentice/Journeyperson Plumber **Company Overview**: Ambassador Mechanical is a multi-faceted premier commercial mechanical company that has enjoyed tremendous growth since 1991. Ambassador’s close partnership with its clients, excellent customer service and understanding the need to deliver an efficient and innovative service to keep it at the...


  • Winnipeg, Canada Ambassador Mechanical Full time

    **Company Overview**: Ambassador Mechanical is a multi-faceted premier Manitoba based commercial mechanical company that has enjoyed tremendous growth since 1991. Ambassador’s close partnerships with its clients, excellent customer service, and understanding the need to deliver an efficient and innovative service keeps it at the forefront of the...

  • Gas Fitter

    24 hours ago


    Winnipeg, Canada Ambassador Mechanical Full time

    **Job description**: **Ambassador Mechanical** is a multi faceted premier Manitoba based commercial mechanical company that has enjoyed tremendous growth since 1991. Ambassador’s close partnerships with its clients, excellent customer service and understanding the need to **deliver an efficient and innovative service** keep it at the forefront of the...


  • Winnipeg, Canada Ambassador Mechanical Full time

    Ambassador Mechanical is a multi-faceted premier Manitoba based commercial mechanical company that has enjoyed tremendous growth since 1991. Ambassador's close partnerships with its clients, excellent customer service and understanding the need to deliver an efficient and innovative service keep it at the forefront of the industry. Due to growth is our...


  • Winnipeg, Canada FortWhyte Alive Full time

    **Job Title**: Lead Visitor Experience Ambassador **Reports to**: Visitor Experience Manager **Hours of Work**: Sunday-Thursday, 37.5 hours a week including some evenings **Job Summary**: Key responsibilities include working as an ambassador of FortWhyte Alive through the orientation of visitors with programs, activities and events. This individual will...


  • Winnipeg, Canada FortWhyte Alive Full time

    **Job Title**: Lead Visitor Experience Ambassador **Reports to**: Visitor Experience Manager **Hours of Work**: 37.5 hours a week including some weekends and evenings **Job Summary**: Key responsibilities include working as an ambassador of FortWhyte Alive through the orientation of visitors with programs, activities and events. This individual will help...


  • Winnipeg, Manitoba, Canada Ricki's Full time

    About Ricki'sRicki's is a leading destination for fashionable workwear, with a rich history dating back to 1939. Our commitment to understanding our customers has driven our success and we continue to foster a strong, diverse team of passionate associates who provide valuable insights that shape our business and create better experiences for our...

  • Brand Ambassador

    7 months ago


    Winnipeg, Canada XMC Sponsorship and Experiential Marketing Full time

    XMC is looking for energetic and outgoing Brand Ambassadors to join our team! The main objective of a Brand Ambassador is to actively engage consumers to communicate key messaging and create brand awareness through various activations. Brand Ambassadors will represent our client in field, informing consumers about the key benefits and features of a...

  • Brand Ambassador

    6 months ago


    Winnipeg, Canada Optim Marketing Inc. Full time

    Job Overview: We are seeking a dynamic and enthusiastic Brand Ambassador to represent our company and promote our products or services. As a Brand Ambassador, you will be the face of our brand, engaging with potential customers and creating positive brand experiences. **Responsibilities**: - Conduct product demonstrations and provide information about the...

  • Bud Ambassador

    6 months ago


    Winnipeg, Canada Fiddler's Green Cannabis Co Full time

    Fiddler’s Green Co is an exciting and engaging start-up within the Cannabis Industry looking to build a highly motivated team that can instil the values it holds, looks to grow, and improve each day. We desire not to have people who are just looking to start a job, but a new career. Looking to be part of this exciting team and grow along with us. If this...

  • Brand Ambassador

    7 months ago


    Winnipeg, Canada XMC Sponsorship and Experiential Marketing Full time

    Calling All Winnipeg Brand Ambassadors and Customer Service Superstars!! Our Summer programs are heating up and XMC is looking for energetic and outgoing Brand Ambassadors and Team Leaders to join our team! We are looking for enthusiastic, responsible Brand Ambassadors to join our team and participate in these fun events. The main objective of a Brand...