Food and Beverage Server

4 months ago

Pickering, Canada Great Canadian Full time

**Pickering Casino Resort/Casino Ajax is seeking Part-time Food & Beverage Servers**

Under the general direction of Food and Beverage Supervisor, this position is responsible for providing food and beverage service with an upbeat and positive attitude. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Contribute to a safe and welcoming work environment for all employees. This role must contribute to a safe and welcoming environment for all internal and external customers. Above all else, management must lead by example to create Great Experiences and Memories for all guests and colleagues
- Provides exceptional customer service to all internal and external customers in an upbeat, positive and professional manner;
- Demonstrates thorough knowledge of all food and beverage items available;
- Processes all cash and credit card transactions utilizing the P.O.S. system;
- Ensures accurate cash handling and balancing of sales and/or cash float at the end of the shift;
- Takes food and beverage orders from guests in a friendly manner and provides recommendations to guests on menu specials;
- Delivers food and beverage items to guests from the bar and kitchen in a prompt manner;
- Welcomes and greets guests; answers general inquiries relating to food, beverages and other restaurants on the premise;
- Cleans tables, clears dishes, empties and properly wiped down;
- Ensures tables and chairs are setup and organized in section;
- Maintains a clear service areas and stocks shelves as required;
- Assists other co-workers as need and/or as requested;
- Performs preventive maintenance and cleaning of food and beverage equipment as required;
- Adheres to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role;
- Ensures compliance with licensing laws, health and safety and other statutory regulations.

**Successful applicants will demonstrate the following qualifications**:

- Minimum one (1) year relevant experience in a high-volume environment
- High School Diploma or equivalent working experience;
- Valid Smart Serve Certificate required;
- Previous cash handling experience required, P.O.S system experience an asset;
- Previous restaurant experience in a casino environment is an asset;
- Excellent interpersonal, teamwork, customer service and communication skills;
- People-focused and demonstrate a strong commitment to providing exceptional customer service.
- Proactive and solution oriented with a drive to succeed;
- Demonstrate strong initiative, active listening and teamwork skills
- Maintain a positive working relationship with fellow employees and management as part of a team
- Ability to multi-task and work under pressure in a fast-paced environment;
- Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

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