Guest Services Agent
1 week ago
DESCRIPTION
We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Guest Services Agent you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
**Benefits**:
At Concord Hospitality, we offer competitive wages and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, retirement program, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
-
Guest Services Agent
3 weeks ago
Markham, Canada Sunray Group of Hotels - Delta by Marriott Markham, ON Full time**Guest Services Agent** Our employees believe we are creating a purposeful service. Where at Delta Hotels, we are always warm, wise and in control so our guests can focus on what's most important. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. We are seeking an individual who is Pragmatic,...
-
Guest Services Agent
3 weeks ago
Markham, Canada Sunray Group of Hotels - Delta by Marriott Markham, ON Full time**Guest Services Agent** Our employees believe we are creating a purposeful service. Where at Delta Hotels, we are always warm, wise and in control so our guests can focus on what's most important. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. We are seeking an individual who is Pragmatic,...
-
Guest Service Agent
2 months ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Center and...
-
Guest Service Agent
2 weeks ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...
-
Guest Service Agent
2 months ago
Markham, Canada Park Inn by Radisson Toronto Markham Full timeJob description The Front Desk is the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they’ve made the right choice to stay with us. To deliver a great guest experience - The Front Desk Agent will make sure they have all they need for a great stay. **Responsibilities and...
-
Guest Service Agent
2 weeks ago
Markham, Canada Park Inn by Radisson Toronto Markham Full timeJob description The Front Desk is the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they’ve made the right choice to stay with us. To deliver a great guest experience - The Front Desk Agent will make sure they have all they need for a great stay. **Responsibilities and...
-
Guest Services Agent
1 week ago
Markham, Canada Courtyard Markham Full timeWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and...
-
Guest Service Agent- Part Time
2 weeks ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...
-
Guest Service Agent- Part Time
2 months ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...
-
Guest Service Agent
4 weeks ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...
-
Guest Service Agent- Part Time
1 week ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...
-
Guest Service Agent Part
4 days ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...
-
Guest Service Agent- Part Time
20 hours ago
Markham, Canada Hilton Markham Suites Conference Centre & Spa Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...
-
Guest Service Agent
2 weeks ago
Markham, Canada Courtyard and Towneplace Suites Northeast Markham Full timeEmbark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer. As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides...
-
Guest Service Agent
3 weeks ago
Markham, Canada Residence Inn by Marriott Markham Full timeJob description At Marriott, we celebrate the optimists who make their own mark. Our founders, J.W. and Alice Marriott started with a small idea, a root beer stand. From there, it grew into a small hotel business, and then another, bigger one. Together they created something that changed their future—and maybe yours. A great career is a great adventure....
-
Guest Service Agent
4 weeks ago
Markham, Canada Easton’s Group of Hotels Full timeJob overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. Duties and Responsibilities include but not limited to: Register guests, issue room keys, provide information on hotel services and room location; prepare for group check-in and...
-
Guest Service Agent
2 weeks ago
Markham, Canada Easton’s Group of Hotels Full timeJob overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. Duties and Responsibilities include but not limited to: Register guests, issue room keys, provide information on hotel services and room location; prepare for group check-in and...
-
Guest Service Agent
2 weeks ago
Markham, Canada Courtyard & TownePlace Suites Toronto Northeast Markham Full time**Job Overview**: Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. **About Easton’s Group of Hotels**: Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to...
-
Guest Services
1 week ago
Markham, Canada Courtyard & TownePlace Suites Toronto Northeast Markham Full timeGUEST SERVICES AGENT - Must be able to work mornings, afternoons, evenings, on weekdays, weekends, and holidays, as scheduled. ** **Courtyard & TownePlace Suites Toronto Northeast Markham **is looking for a team player with strong customer service skills and dedication to join our Front Office team as a **Guest Services Agent**! JOB OVERVIEW -...
-
Insurance Customer Service Representative
4 weeks ago
Markham, Canada Dumitru Pitu - Desjardins Insurance Agent Full timeInsurance Customer Service and Sales Representative - Desjardins Insurance Agent Team Member Location: Richmond HillType: Full Time/ Part TimePosition Overview:Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service and Sales Representative. We seek an energetic professional...