Personal Banking Associate

2 weeks ago

Kitchener, Canada BMO Financial Group Full time

795 Ottawa St S Kitchener Ontario,N2E 0A5

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:

- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.

  • TD Bank Careers Near Me – Customer Associate

    4 weeks ago

    Kitchener, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting...

  • TD Bank Careers Near Me – Customer Associate

    3 weeks ago

    Kitchener, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting...

  • TD Bank Careers Near Me – Customer Associate

    3 weeks ago

    Kitchener, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting...

  • TD Bank Careers Near Me

    4 weeks ago

    Kitchener, ON, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are...

  • Personal Banker

    4 weeks ago

    Kitchener, Canada BMO Financial Group Full time

    795 Ottawa St S Kitchener Ontario,N2E 0A5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Accounting Associate

    4 weeks ago

    Kitchener, Canada Henry Walser Funeral Home Full time

    ** Remote work/work from home is not an option** The Accounting Associate contributes to Henry Walser Funeral Home’s mission to be a team of caring and compassionate professionals who are committed to providing funeral services that help families and friends honour their departed loved ones in a manner that helps to facilitate the healing process by...

  • Banking Advisor/financial Advisor: Waterloo, Kitchener, Cambridge

    4 weeks ago

    Kitchener, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWe are hiring Advisors for multiple positions located in Waterloo, Kitchener, and Cambridge.The applicant must also be flexible with schedule and availability to support all branch days and hours of operation (including extended hours, and Saturdays) as required.What is the opportunity?As an RBC Financial Advisor, you attract,...

  • Production Associate

    4 weeks ago

    Kitchener, Canada Stance Healthcare Inc. Full time

    **Production Associate** Stance Healthcare has immediate openings for a Production Associate for our Kitchener facility for the day shift. **Position Summary**: Reporting to the Production Manager, you are an integral member of the Stance Healthcare production team. **Duties & Responsibilities**: - Inspecting fabric for quality - Ensuring fabric is...

  • Associate Dentist

    4 weeks ago

    Kitchener, Canada Lancaster Dental Full time

    Our Kitchener office is looking for a part-time dental associate to join our team for 1-2 days per week. Our practice provides high-quality care in a modern environment with digital x-rays and paperless charting. Successful applicants must be already registered and licensed to work in Canada prior to applying. **Job Type**: Part-time Part-time hours: 8-20...

  • Retail Sales Associate

    4 days ago

    Kitchener, Canada U Save Flooring Full time

    Retail Sales Associate **Responsibilities & Requirements** - Proficient customer service skills - Punctual and responsible, good attitude and work ethic - Works well in a fast-paced retail environment and able to multitask - Sales experience an asset but willing to train the right person **Job Types**: Full-time, Permanent Day range: - Monday to Friday -...

  • Associate Dentist

    4 weeks ago

    Kitchener, Canada Dental Office Kitchener-Waterloo Glasgow St Full time

    **About us** **Well established family practice looking for full time associate. Located in the heart of kitchener, excellant mentorship for any new graduate** Our work environment includes: - Growth opportunities **Responsibilities**: - Diagnose and treat dental and oral diseases. - Provide preventive dental care. - Educate patients on proper oral...

  • Associate Family Law Lawyer

    6 days ago

    Kitchener, Canada Kraemer LLP Full time

    Associate Family Law Lawyer Job Description Kraemer LLP is a full-service law firm located in downtown Kitchener, Ontario, Canada. Qualifications: Licenced to practice law by the Law Society of Ontario LLB/JD from an Ontario University or equivalent Undergraduate degree from an Ontario University or equivalent Duties Associate lawyer will be involved...

  • Associate Litigation Lawyer

    6 days ago

    Kitchener, Canada Kraemer LLP Full time

    Associate Litigation Lawyer Job Description Kraemer LLP is a full-service law firm located in downtown Kitchener, Ontario, Canada. Qualifications: Licenced to practice law by the Law Society of Ontario LLB/JD from an Ontario University or equivalent Undergraduate degree from an Ontario University or equivalent Duties Skills Required Experience Salary...

  • Warehouse Associate

    4 weeks ago

    Kitchener, Canada Stallion Express Full time

    Stallion Express is looking for a dedicated Warehouse Associate to join and oversee our small Location in Kitchener, ON! **Schedule**: Monday to Friday, 11AM - 7PM. **About Us**: Stallion Express is a Toronto-based company specializing in shipping and logistics solutions for online sellers. Our clients range from part-time eBay sellers to bigger eCommerce...

  • Grant Writer

    6 days ago

    Kitchener, Canada The Food Bank of Waterloo Region Full time

    **Grant Writer** Do you believe everyone should have access to healthy food, and that food can be a powerful tool for connecting people and building better health and a stronger community? Are you looking at making a difference with a well-respected non-profit organization? Are you self-driven and self-disciplined? The Food Bank of Waterloo Region is...

  • Warehouse Associate

    4 weeks ago

    Kitchener, Canada Stallion Express Full time

    Stallion Express is looking for a dedicated Store Associate/Branch Lead to join oversee our small Location in Kitchener, ON! **Schedule**: Monday to Friday 11AM - 7PM. **About Us**: Stallion Express is a Toronto-based company specializing in shipping and logistics solutions for online sellers. Our clients range from part-time eBay sellers to bigger...

  • Optical Sales Associate

    1 week ago

    Kitchener, Canada Vogue optical Full time

    We are looking to hire for full-time Sales Associate. Successful applicant will need high school education, have out-going personality and excellent customer service skills. Duties will involve helping customers in frame selection, processing sales, answering phone calls and performing other light office duties. Optical experience is not required but it...

  • Associate, Agriculture

    2 days ago

    Kitchener, Canada CIBC Full time

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.  À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont...

  • Associate Employment Lawyer

    4 days ago

    Kitchener, Canada Morrison Reist Krauss LLP Full time

    **Job Title: Associate Employment Lawyer** **Company**: Morrison Reist Krauss LLP **Location**: Kitchener, Ontario **Position Type**: Full-time **Experience Level**: 0-5 years **License**: Law Society of Ontario **About Us**: Morrison Reist Krauss LLP is a dynamic and reputable law firm recognized in Kitchener/Waterloo and across Ontario for excellence...

  • Volunteer Program Coordinator

    4 weeks ago

    Kitchener, Canada The Food Bank of Waterloo Region Full time

    **Volunteer Program Coordinator** Administration Kitchener, Ontario **Department**: Administration **Employment Type**: Full-time, in person role **Minimum Experience**: Intermediate level Job Purpose Reporting to the Director, People, Culture, and Administration, this position is responsible for the day-to-day administrative support for our volunteer...