Restaurant Server
19 hours ago
**Job Overview**
The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the restaurant. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.
**General Responsibilities**
- Prepare the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
- Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks
- Stay updated on current menu choices, specialties and menu deviations, knowing if item on the menu is currently not being offered
- Maintain proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
- Prepare mocktails and beverages for service to customers table
- Open and pour beverages at the table side
- Issue bills and receipts, accepting payments, returning any change
- Perform cleaning tasks as needed or directed by supervisor
- Fill in for absent staff as needed
- Assist with special events as needed
- Greet all guests and owners warmly with greeting as directed
- Adhere to grooming and appearance standards consistently
**Experience**:
- Excellent oral communication skills required.
- Positive interpersonal skills required.
- Must speak English fluently and be able to write in basic English.
**Discretion / Independent Judgment**
This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Restaurant Server you will be expected to work with guests and visitors to ensure satisfaction. A Restaurant Server will have to take initiative and get creative in resolving guest challenges and involve a supervisor as directed during the training
**Physical Requirements**
- Ability to speak and hear
- Close and distance vision
- Identify and distinguish colors
- Frequent walking with some standing at times
- Frequently lifts/carries up to 25 lbs
- Occasionally lifts/carries up to 50 lbs
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
- Able to reach hands and arms in any direction and kneel and stoop repeatedly Working Conditions
- May be indoor or outdoor setting depending on outlet
- Will work near moving or mechanical parts
- May work near kitchen fumes or airborne particles
- Varying work schedule to include evenings, holidays and extended hours as business dictates
**Job Type**: Part-time
Work Location: In person
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