Manager, Program Planning and Delivery

2 weeks ago

Montréal, Canada National Judicial Institute Full time

The National Judicial Institute (NJI) is an independent, bilingual, not‐for‐profit organization, based in Ottawa and Montreal, with a mandate to coordinate and deliver educational programming to members of the judiciary across Canada.

Internally, a team of lawyers assists judicial education planning committees on matters of content and pedagogical design, while meeting professionals coordinate all logístical aspects of the programs. As part of its curriculum, the NJI offers over 70 judicial education programs each year. In addition, the Institute provides a number of educational resources to members of the judiciary, such as Judicial Education Guides, Electronic Bench Books, hard‐copy publications, educational modules to assist in program design, and an online judicial library.

The NJI is looking to fill the definite position of Manager, Program Planning and Delivery for a 24-month period. This position will be based in Montreal and requires fluent bilingualism in French and English.

RESPONSIBILITIES
The Manager, Program Planning and Delivery, manages the effective planning, delivery and evaluation of judicial education conferences (programs). They report to the Senior Program Manager and supervise and direct their event teams.

**Primary responsibilities include**:
Program Planning, Logistics and Administration
1. Work with judicial program planning committees to facilitate planning sessions, calls and decision-making, for overall conference design, dates, location, and hotel venues;
2. Act as an information resource for conference content, history, evaluations and materials;
3. Establish the schedule and deadlines for conference planning and implementation;
4. Negotiate contracts and supervise all conference suppliers e.g. hotel management, interpreters, translators, equipment suppliers, transportation to facilities etc.;
5. Monitor and supervise the registration process and provide direction in resolving issues;
6. Supervise the production of final faculty and participant lists and agendas;
7. Proofread, edit and supervise production of all conference materials;
**8. Manage all phases of on-site delivery**: shipping of materials, set-up (registration desks, workshops, plenary sessions, catering, AV set-up, etc.), dismantling, and debriefing sessions;
9. Plan, order, organize, and supervise all conference meals and hospitality;
10. Respond to the needs of education/planning committees on-site;
11. Monitor attendance figures and participate in marketing efforts, where appropriate;
12. Monitor and supervise conference tasks performed by their team;
13. Ensure final wrap-up of conference activities per NJI procedures and requirements; and
14. Ensure that hotel staff and others contracted for the conference fulfill contract obligations.

Human Resources Management
1. Plan, direct and supervise the work of direct reports;
2. Set objectives and learning plans for direct reports and conduct mid-year and end of year performance evaluations; and
3. Participate actively in Talent Management initiatives of direct reports and succession planning.

Financial Management
1. In consultation with Finance, oversee the management of external contracts by obtaining cost estimate for conference facilities and related expenses and managing faculty honoraria;
2. Oversee the financial administrative aspects of their department, including budgeting, allocation, purchasing, and review;
3. Ensure that financial and budgetary commitments are appropriately identified and allocated;
4. Assist the department Manager with the budgeting process by identifying their needs and priorities; and
5. Respect delegated spending authority according to financial delegation chart and policies.

QUALIFICATIONS
Essential
1. College diploma in a relevant field;
2. Minimum of 5 years of experience in event planning and project management;
3. Minimum of 2 years of experience in financial management;
4. Fluent in English and French (R/W/O);
5. Proficient computer skills including but not limited to Office 365; and
6. Willing and able to travel nationally for work.
Desirable
1. Certified Meeting Professional (CMP) designation; and
2. Minimum of 3 years of experience in a managerial role, directly supervising employees.

SKILLS AND ABILITIES

1. Deal with sensitive interpersonal situations using effective interpersonal skills, professionalism and integrity;
2. Exhibit a positive attitude, build and maintain effective relationships with colleagues, clients and stakeholders using professionalism, integrity and diplomacy; use effective negotiation and persuasion, where necessary;
3. Manage, motivate and support the team in achieving results;
4. Provide advice and options to inform decision making;
5. Design tools to monitor and improve efficiencies to business processes, guidelines and policies; and
6. Maintain professional ethic and discretion; protect sensitive and personal information.

COMPENSATION

**What We Offer**:

- A hybrid work environmen

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