Junior Branch Manager

3 months ago

Mississauga, Canada SIXT Canada Full time

**Job Description** Come Join the SIXT Toronto Airport Team. Junior Branch Manager salary $55,000, Plus Monthly Bonus eligibility capped at $30,000 Annually, including Company Car.**
- Good supervisory and strong communication skills
- Exceptional interpersonal and relationship building skills
- Strong organizational skills with the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service

**What you will do**:

- Ensure the effective process of all types of car rental transactions
- Provide exemplary customer service and issue resolution
- Participate in all areas of employee management
- Understand cost control and achieve individual sales goals
- Monitor prices and set rates for walk-ups
- Uphold company standards and processes
- Increase the market penetration of the branch and increase revenue
- Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Customer Service Agents and all other staff
- Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness
- Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
- Complete sales calls with Management Trainees to further their development
- Handle or assist in the resolution of escalated customer service issues
- Likely to require at least 20% travel, some of which may be by airplane

**Qualifications** About you**:

- Bachelor's degree preferred with minimum of 3 years of work experience in sales and customer service and 2 years of supervisory experience preferred, OR
- In lieu of a Bachelor’s, minimum of 5 years work experience in customer service or sales, with 2 years as a manager in car rental.
- Must be at least 21 years of age or older.
- A valid provincial driver’s licence, for the province of employment, with a clean driving record.
- Ability to work 40 plus hours per week including day and/or evening hours
- Must be willing to wear company uniforms.
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Ability to communicate in other languages is a plus.

**Additional Information** Your Benefits**:
Paid vacation, medical, dental, vision, Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer - Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with SIXT Rent a Car, LLC and its subsidiaries. Offers of employment will be made by SIXT rent a Car, LLC or any of its subsidiaries or brands.

**About the department**:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

**About us**:

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