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Medical Receptionist
5 days ago
**We are currently seeking a Full-Time Medical Receptionist / Call Centre Booking Agent to work at our Mississauga Location**
**Qualifications/Skills**:
- Experience with medical terminology / administration
- Diagnostic Imaging experience would be preferred
- Recent experience performing administrative support, customer service, or Call Centre experience
- Demonstrated working knowledge in Microsoft Word, Excel, Outlook
- Strong time management, organizational skills, accuracy and attention to detail
- Demonstrated independence and comfort in taking initiative on resolving issues within the scope of responsibility
- Demonstrated professionalism and telephone manners
- Demonstrated team-based skills and customer-oriented approach
**What you’ll be doing in this role**:
This position handles and oversees all aspects of front desk functions including:
- Reporting to the Central Booking Supervisor
- Answer multiple phone lines, schedule appointments, check-in patients & process billings
- Process insurance forms and invoices/handle cash
- Managing incoming faxed requisitions
- Confirmation of all patient appointments
- Respond to online patient requests
- Foster a collaborative working environment
- Maintain confidentiality as per the clinic policies
- May need to fill-in at another Clinic (only if needed)
- Other duties as assigned to support the department
**Job Types**: Full-time, Part-time
Application question(s):
- Do you have Call Centre Booking Experience?
- Do you have Medical Terminology Experience?
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
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