IT Technical Lead

3 weeks ago

Brampton, Canada Canadian Mental Health Association- Peel Branch Full time

**Support your community. Advance your career. Fulfill your purpose**

Joining the Canadian Mental Health Association - Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve - and the people we help.

**What We Offer**

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone - including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.
- In addition to EAP, we offer our contract team members some unique perks that really stand out:_
- 2 weeks accrued vacation
- Accrued personal days
- Ongoing professional development plus $250 annual funding (pro-rated) for continuing education and certifications
- $250 annual allowance (pro-rated) to invest in achieving your personal wellness goals
- Mileage reimbursement and car detailing for work-related travel

**Salary range is $57,230.41 - $67,635.43 annually**

This position is based out of our 7700 Hurontario Street office in Brampton, working 37.5 hours a week. CMHA Peel Dufferin has adapted to a hybrid working model including a mix of on-site and remote work. Staff are required to have onsite presence 2-3 times, or more if needed, to meet client and/or program needs.

**What you will do**
- Manage routine server and database backup processes to ensure recoverability.
- Guide team of IT Specialists and students to resolve tickets, deploy, track, and manage IT equipment and user accounts for new, existing, and departing employees, in accordance with business needs
- Lead the procurement of IT hardware and software for staff

**What you need to join our team**
- Completion of post-secondary education in Information Systems (e.g. Information Technology, Network Administrator, Computer Hardware and Software solutions, or equivalent)
- Minimum one year experience leading IT teams and managing IT Technical Projects
- Minimum eight (8) years of work experience with Hardware, WAN and LAN and mobile work solutions for small to medium sized organizations
- Experience working with Cisco Meraki Networks, Xerox Printers, Microsoft Surface Tablets and Books is considered an asset
- Experience in not-for-profit or health care environment is an asset
- Technical knowledge in Microsoft technology platforms including Office 365, Windows, Intune, PowerApps, Power Automate, and the Azure cloud platform
- Ability to describe IT situations, alternatives and recommendations in readily understood non-technical language
- Valid driver’s license
- Automobile in good repair and insurance coverage as required by agency policy
- Satisfactory police records search and vulnerable sector screening
- Satisfactory references
- Required immunization(s) and/or administered vaccine(s) as per CMHA Peel Dufferin's Immunization Program Policy
- Current CPR/First Aid certification

At the Canadian Mental Health Association - Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place - one person at a time.
- ______________________________________
- CMHA Peel Dufferin is an Equal Opportunity Employer._
- We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community._- CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship._

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