Trail Crew Lead Hand

1 month ago

Courtenay, Canada Mount Washington Pacific, ULC Full time

**DEPARTMENT & POSITION**:Lead-Hand** - **Mt Bike Trail Crew

**STATUS**:Full time, seasonal

**REPORTS TO**:Trail Crew Supervisor

**WORKING HOURS**:Seasonal operation hours

**Your Opportunity**:
Trail Crew members are responsible for all Mountain Bike trails, providing guests with the best trails Mount Washington has to offer. Trail Crew members must be passionate for mountain biking, enthusiastic, hardworking, good attention to detail and demonstrate excellent communication skill as well as develop in depth knowledge and understanding of the resort and what we have to offer. Duties include general maintenance, feature re-building/re-shaping, new trail development, Carpentry for wooden features, chainsaw work, heavy machinery operation, while staying in health and safety regulations. Trail Crew members work in all weather conditions on all area of the mountain, a lust for the outdoor is a must.

**PRIMARY RESPONSIBILITIES**:

- Maintain, Build and assist building of new trails, structures and features to industry standards
- Ensure proper signage is appropriately placed and maintained according to industry standards
- Use of PPE required in the performance of daily activities
- Follow the occupational health and safety regulations
- Follow Standard Operating Policies and Procedures as written
- Proper assessment of risks/hazards and rectify as required to ensure the safety of self/other employees/contractors and guests
- Maintain and care for company equipment and tools in an acceptable manner
- Complete Maintenance logs and documentation records
- Prompt return to work after breaks from work.
- Willingly follow the directions as given by assigned supervisors and managers adhere to company policy as it applies to your job and conduct while at work
- Supervising, motivating and directing a crew of 7 to 12 employees.
- Complete daily documentation
- Approve and enter payroll in ADP

**QUALIFICATIONS REQUIRED**:

- Passion for mountain biking
- Previous leadership experience
- Previous trail crew/landscaping/forestry experience an asset
- Willing and able to work outdoors in all weather conditions.
- Valid driver’s license and abstract from ICBC
- Strong interpersonal and communication skills
- Working knowledge of WSBC applicable rules and regulations
- Equipment operations - Mini Excavator and skid steer

**KNOWLEDGE, SKILLS & ABILITIES REQUIRED**:

- Knowledge of current mountain bike developments.
- Ability to effectively communicate with guests of all ages, management, and other staff.
- Able to work independently and on own initiative.
- Ability to work well within a team and maintain effective working relationships.
- Personal qualities & presentation.
- Approachable, welcoming, friendly, and enthusiastic.
- Punctuality and schedule flexibility are requirements.

**Managers and Supervisors wishing to pursue employment with Mount Washington Alpine Resort should exhibit the following traits and competencies**:

- **
Business Acumen**: ability to understand the business implications of decisions and the ability to strive to improve organizational performance. Awareness of business issues, processes and outcomes as they impact the guest’s and the organization’s business needs.
- ** Leadership**: has the desire to lead others, including diverse teams. Sets direction and operates in keeping with an understanding of the industry, political climate, market dynamics and business priorities of the company.
- ** Empowerment**: ability to share responsibility with individuals and groups so that they have a deep sense of commitment and ownership.
- ** Change Management**: ability to support a change initiative that has been mandated within the organization. Can provide ongoing guidance and support that will maintain enthusiasm and commitment to the change process.
- ** Holding People Accountable**: can set high standards of performance and holds team members, outside contractors, industry agencies, etc., accountable for results and actions.
- ** Communications**: Openly communicates in an honest, persuasive and articulate manner.
- ** People Skills**: Treats people fairly, with dignity and integrity, to promote commitment and productivity. Develops others by providing a supportive growth environment and by coaching and mentoring. Demonstrates effective interpersonal skills and works cooperatively and effectively within and across organizational units to achieve common goals.
- ** Relationships/Guest Focus**: Seeks and builds internal/external relationships and collaborations. Brings excellence to internal or external guests by focusing efforts on discovering and meeting their needs. Delivers and trains customer service as described in the _Above and Beyond_ program.
- ** Results Focus**: Focuses efforts on achieving quality results consistent with the MWAR current and future business strategies.

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