Concession Team Lead

2 months ago


Ottawa, Canada Levy - TD Place Stadium Full time

**We are looking for amazing staff to bring energy and great customer service skills to fans returning to TD Place Stadium.**

**Essential Duties and Responsibilities**
- Responsible for all duties assigned to concession.
- Lead, support, and assist team members in assigned concession.
- Work as cashier or concession helper per operational needs within the concession.
- Carefully enters all sales into the cash register to ensure that all purchases are accurately recorded.
- Processes credit card transactions, and issues receipts to customers.
- Performs sales transactions in a reasonable and timely fashion.
- Interact with customers and resolves customer complaints in a friendly and service-oriented manner. Escalate issues to supervisor when needed.
- Required to replenish condiments, beverages and general supplies while maintaining cleanliness of service areas when needed.
- Must be able to effectively communicate with managers and co-workers to accomplish goals.
- Must be able to operate equipment such as cash registers, coolers, and beverage machines and any other machine assigned.
- Assure compliance with company service standards, and company inventory procedures.
- Ensure cleanliness and safety of assigned concession stand.
- Ensure all HSQA policies, procedures and expectations are being met.
- Ensure proper completion of waste and HSQA logs as assigned.
- Delegate tasks to team members throughout the event and ensure team assists in leaving the workspace clean to HSQA standards before end of shift.
- Ensures safety talks are completed by all associates in assigned concessions.
- Ensures all staff have signed in and out in concessions binder.
- Communicates inventory needs to supervisors.
- Fulfill all required tasks by the end of the shift.
- All other tasks as delegated by manager.

**Physical Demands**
- Ability to lift and carry up to 40 pounds; ability to push/pull up to 50 pounds. Proper lifting techniques is a must. Employees are expected to get help if needed.
- Frequent periods of standing and walking are required; employees are encouraged to stretch as needed.
- Frequent use of stairs is required; elevator accessibility is limited to accommodating clients and staff with mobility and accessibility needs. Please speak with manager if you require accommodations.
- The stadium environment is a larger site and tends to involve higher physical demands on event days.
- Please note this stadium is a loud environment on event days. Hearing protection may be available - ask your supervisor.

**Work Environment**

The work environment characteristics described below are representative of those an employee may encounter while performing the duties of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties of this position.

**Language Skills**
- French is considered an asset, but is not mandatory.

**Qualifications**
- Must have flexible availability with schedule and able to work different shifts.
- Must be bondable, and pass an employer administered background check.
- Must be able to demonstrate basic mathematical skills
- Must possess a valid Smart Serve Certificate
- Must complete all mandatory training. Failure to complete can result in disciplinary actions up to and including termination.

**Job Types**: Part-time, Seasonal

Pay: $17.55 per hour

Additional pay:

- Tips

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Application deadline: 2024-12-13



  • Ottawa, Canada Levy Restaurants Full time

    **Supervisor Responsibilities** This job has supervisorial responsibilities. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team. **Essential Duties and...


  • Ottawa, Canada Compass Group Full time

    **Working Title**:Concession Team Lead, Seasonal **Employment Status**: Seasonal **Starting Hourly Rate**: 17.55 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:TBD You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th...


  • Ottawa, Canada Levy - TD Place Stadium Full time

    **Supervisor Responsibilities** This job contains supervisorial responsibilities of direct reports and hourly event staff ranging from 12- 200+. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while...

  • Concession Supervisor

    5 months ago


    Ottawa, Canada Levy Restaurants Full time

    **Supervisor Responsibilities** This job has supervisorial responsibilities. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team. **Essential Duties and...

  • Concession Supervisor

    4 months ago


    Ottawa, Canada Levy - TD Place Stadium Full time

    **Supervisor Responsibilities** This job has supervisorial responsibilities. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team. **Essential Duties and...

  • Concession Manager

    2 months ago


    Ottawa, Canada Levy - TD Place Stadium Full time

    **Supervisor Responsibilities** This job contains supervisorial responsibilities of direct reports and hourly event staff ranging from 12- 200+. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while...


  • Ottawa, Canada Levy Restaurants Full time

    **Supervisor Responsibilities** This job contains supervisorial responsibilities of direct reports and hourly event staff ranging from 12- 200+. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while...

  • Concessions Manager

    6 days ago


    Ottawa, Canada Aramark Full time

    Aramark Sports and Entertainment is hiring for a Concessions Manager to oversee food service operations for a high-volume Sports & Entertainment venue. This position is responsible for developing and executing dining solutions to meet customer needs and tastes. It will oversee & manage Concessions Operations where customers order prepared food from a...


  • Ottawa, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Concession Cashier

    4 months ago


    Ottawa, Canada Levy - TD Place Stadium Full time

    **We are looking for amazing staff to bring energy and great customer service skills to fans returning to TD Place Stadium.** **Essential Duties and Responsibilities** - Carefully enters all sales into the POS to ensure that all purchases are accurately recorded. - Processes credit card transactions, and issues receipts to customers. - Processes and...

  • Concessions Hawker

    7 months ago


    Ottawa, Canada Compass Group Full time

    **Working Title**:Concessions Hawker **Employment Status**: Seasonal **Starting Hourly Rate**: 16.55 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:Must be available evenings and weekends You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services...


  • Ottawa, Canada Compass Group Full time

    **Working Title**:Concessions Supervisor, PT **Employment Status**: Part-Time **Starting Hourly Rate**: 20.25 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:Must be available evenings and weekends You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support...


  • Ottawa, Canada Compass Group Full time

    **Working Title**:Concession Supervisor, Seasonal **Employment Status**: Seasonal **Starting Hourly Rate**: 20.25 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:Evenings and weeekends You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services...


  • Ottawa, Canada Compass Group Full time

    **Working Title**:Cashier, Concessions, Seasonal **Employment Status**: Seasonal **Starting Hourly Rate**: 16.55 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:TBD You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th...


  • Ottawa, Canada Compass Group Full time

    **Working Title**:Concession Cashier, Seasonal **Employment Status**: Seasonal **Starting Hourly Rate**: 16.55 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:Must be able to work all Ottawa Redblacks Games. You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and...


  • Ottawa, Canada Compass Group Full time

    **Working Title**:Concessions Cook, Seasonal **Employment Status**: Seasonal **Starting Hourly Rate**: 17.75 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:TBD You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th...

  • Concession Manager

    3 days ago


    Ottawa, Canada Ever New Melbourne Full time

    Ever New is one of Canada’s newest international fashion clothing and accessories brands to hit the market. We are a rapidly growing brand that is proud to be founded in Melbourne, Australia. The Ever New brand celebrates the feminine beauty of women, with a signature style flowing through every creative element. Each monthly collection celebrates this...


  • Ottawa, Canada Rodd & Gunn Full time

    STORE MANAGER / CONCESSIONPOSITION TITLE: Concession Store ManagerLODGE LOCATION: Rideau Centre Hudson's BayREPORTING TO: National Sales ManagerOUR BRAND: Rodd & GunnPosition OverviewRodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA,Canada, UK, Australia and New Zealand. We have expanded our retail...


  • Ottawa, Canada Compass Group Full time

    **Working Title**:Culinary Team Lead, Seasonal **Employment Status**: Seasonal **Starting Hourly Rate**: 20,00 **Address**:1015 Bank Street Ottawa ON K1S 3W7 **New Hire Schedule**:Evenings and Weekends You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company...


  • Ottawa, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...