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Shift Manager

1 month ago

Scarborough, Canada Burger King Redberry Franchising Corp. Full time

**BURGER KING IS NOW SERVING GREAT JOBS IN SCARBOROUGH**

**FULL SHIFT MANAGERS includes training and benefits**

**APPLY TODAY TO BOOK AN INTERVIEW THIS FRIDAY**

**Position Description**:
Reporting to the Restaurant Manager, the Shift Manager is responsible for supervising crew members and maintaining floor control such that customers receive quality food in a prompt and courteous manner. The Shift Manager is responsible for assisting the manager with a variety of duties which may include recruiting, staff training, conducting disciplinary action, assisting with performance evaluation, supervision of work teams, maintaining schedules and records of employees, and performing all other responsibilities as directed by the business or as assigned by management.

**Why us, you ask?**
- Health & safety measures
- Flexible working hours
- On-the-job paid training
- Meal discounts
- Free uniform shirt & hat
- Growth opportunities
- Health benefits
- Above all else, RESPECT, FUN AT WORK & NEW FRIENDSHIPS.

**Essential Functions**:

- Greets all guests with a smile and friendly greeting and follows all guest service policies and procedures
- Resolve guest opportunities politely with courtesy and efficiency
- Maintain company procedures and controls for product quality and restaurant maintenance
- Maintains a solid knowledge of product and services available in unit
- Directs and motivates crew members to perform assigned tasks and provide direction or support as necessary
- Performs opening and/or closing procedures properly on all shifts supervised
- Supervises, maintains and trains crew members on each of the stations and provides input to managers when performance issues arise on any shifts supervised

**Minimum Qualifications, Knowledge, and Skills**:

- High School Diploma or GED required, 2 years of college preferred
- 1-2 years of restaurant experience
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Demonstrates strong math and Windows-based computer literacy
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
- Demonstrates the ability to resolve consumer and restaurant issues in a prompt and courteous manner
- Demonstrates the ability to bend, twist, and stand to perform normal job functions
- Demonstrates the ability to prioritize and organizes own and others’ work time to meet deadlines and objectives
- Customer service and cash handling experience preferred

**Work Environment**:

- Primarily indoor environment with occasional tasks outdoors
- Involves standing and walking for long periods of time without frequent rest periods (duration of shift)
- Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing
- Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment
- Frequently squat or stoop to reach items on low shelves or off the floor
- Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant
- Occasionally lift, move, carry, and stack cartons up to 30 pounds from various heights to/from shelves
- Occasionally climb on stools or ladders and reach for items located on shelves

**About Redberry**:

- Diversity. Inclusion. Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do._

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $17.50 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Scarborough, ON M1L 2K1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you work full time hours?

**Education**:

- Secondary School (required)

**Experience**:

- Supervising: 1 year (required)
- Restaurant: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person