Shift Leader
3 months ago
**About us**
**REPORTS TO**:Store Manager
**PRIMARY RESPONSIBILITY**
The Shift Leader’s primary responsibility is to ensure a great experience is delivered to every guest. The Shift Leader must lead their shift team by example and provide outstanding service to all guests.
**SECONDARY RESPONSIBILITIES**
- Set a clear example for all employees to follow.
- Ensure the location is operated in strict accordance with the PE Policies and Procedures.
- Ensure the facilities are clean and well maintained at all times.
- Ensure compliance to all Health & Safety requirements as directed by Head Office and/or local authorities. Identify and remedy any Health & Safety issues as required.
- Ensure all Incident Reports are completed for any accidents incurred on site.
- Manage the on-site booking of Party and Group Events.
- Manage the Arcade Games including the repair of minor maintenance items.
- Lead your staff team to meet the budgeted sales targets for the onsite promotions.
- Other duties as may be assigned
**WORKING HOURS**
The Shift Leader must be available to work 2-3 shifts per week, primarily weekend shifts and also during school and statutory holidays. On occasion, the Shift Leader may also be required to work a weekday opening/closing shift.
- a passion for outstanding guest service with an outgoing, friendly and upbeat personality
- demonstrated team leadership qualities
- excellent interpersonal, verbal, and written communication skills
- demonstrated ability to multi-task in busy operational situations
- dependable transportation
**Job Type**: Part-time
Pay: $17.80 per hour
**Benefits**:
- Flexible schedule
- On-site parking
Flexible language requirement:
- French not required
**Experience**:
- Supervising experience: 1 year (required)
Work Location: In person
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