Youth Outreach Worker

6 months ago

Toronto, Canada CTO Child and Youth Educational Services Full time

**Youth Outreach Worker**

**Full Time Contract**

CTO (Challenging The Outcome) Child and Youth Educational Services is a non-profit organization supporting children, youth and families in Downtown Toronto. We advocate for children, youth and their families who experience challenges in Ontario’s Public Education System with respect to social determinants of health.

We believe early intervention is crucial when supporting students who face challenges in school. Our mission is to support all parties involved in students' learning. We advocate for a learning environment where teachers and school administrators can support students towards educational attainment, and who can contribute to helping students build a positive perception of themselves.

We advocate for children and defend their legal rights in education. Creating a future of possibilities for children and youth.

**Youth Outreach Worker**

The Youth Outreach Worker is responsible for planning, carrying out, and maintaining external communication with youth within the community ensuring organizational needs are met in accordance with the mission and values.

**Accountability**

Reports to the Executive Director

**Responsibilities**
- Foster and maintain positive, trusting and meaningful relationships with youth and families, stakeholders and members of the community through community engagement and outreach
- Plan, design, and execute programming and promotional materials to inform and educate children and youth, public, media, and stakeholders about CTO Child and Youth Educational Services via social media platforms, online and in-person.
- Complete assessments and evaluations for youth including community surveys
- Assist in the development of outreach programming and communication materials including newsletters, brochures, social media posts, video content, etc
- Conduct outreach to recruit participants for CTO Child and Youth Educational Services programs; in-person outreach through attendance at community events, schools, job fairs, community centers etc
- Develop and implement outreach strategies for community programs
- Conduct case management including needs and risk assessment, identification and assessment of youth
- Prepare reports, presentations and press materials as required
- Build relationships by providing positive role modeling to youth, staff, placement students and volunteers
- Participate in the planning of workshops and community events.
- Maintain client files and records (hard/digital copies)
- Investigate and utilize community resources, and provide evidence based information to youth and the community
- Engage youth and families through social media discussions
- Make culturally sensitive and relevant youth referrals
- Work in conjunction with other professionals and agencies that may be contacted to support youth and/or their families
- Familiarize self with policies of CTO Child and Youth Educational Services and the Ministry of Children and Youth Services Act
- Ensure Duty to Report protocols are followed and brought to the attention of the Executive Director in a timely manner
- Assist youth who may be facing challenges by connecting them and/or their families to relevant resources
- Work as a strong team member
- Maintain strict confidentiality of all client files and records
- Keep the Executive Director informed of any pertinent information regarding youth, families, or staff which may cause concern
- Attend and participate in all program specific meetings, including team meetings, workshops and events etc
- Provide peer support to students and/or volunteers
- Other duties as assigned

**Skills and Qualifications**
- Diploma in Social Services or equivalent education and experience
- Excellent interpersonal, written and oral communication skills
- Demonstrated experience of excellence in community engagement and outreach
- Demonstrated experience working in multi-ethnic, high-density, urban communities
- Cultural sensitivity to individuals and families of diverse backgrounds and walks of life
- Demonstrated strong leadership skills
- Familiarity with social platforms and design softwares: Facebook, Instagram, Twitter, Wordpress, Canva, Later and possess a positive in-person and online presence
- Organized and responsive to meet deadlines is required
- Professional presentation and work style
- Knowledge of issues experienced by racialized youth
- A commitment to social change and equity
- Experience with Microsoft Office, Canva and Later
- Valid Driver’s Licence with access to a vehicle is required
- Regent Park Community Member is an asset
- Police Records Check - Vulnerable Sector required

**Assets**
- Regent Park Community Member
- Valid Driver’s Licence with access to a vehicle
- First Aid/CPR Certification
- Food Safety Training
- UMAB Training

Individuals from equity seeking groups are encouraged to apply.

**Job Type**

Full-time Contract

**Hours**

9-5pm and 11-7pm shifts

**Salary**

Non-Union $5

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