Food & Beverage Supervisor (Benefits & On-site

4 weeks ago

Halifax, Canada Casino Nova Scotia Full time

We are looking for a **Full-Time Food & Beverage Supervisor**

Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun** Walk through our doors and **feel the energy** Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, transit, or ferry.

When you join Casino Nova Scotia, you are joining a team that is **proud of our people**, **our business and our community.**

As leaders in the hospitality and entertainment industry, **we credit our success to you**.

So, come on down, show us your **energy** and let the **fun** begin

**Position Summary**

Under the direction of the F&B Manager(s), this position is responsible for overseeing the day to day activities of the front of house Food and Beverage (F&B) operations at a multi-venue location. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Contributes to a safe and welcoming work environment for all employees. Motivates, leads by example and provides a learning environment. Ensures adherence to all policies and procedures. **Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.**

**Job Duties**
- Oversees the front of house F&B operations on a shift basis of a multi-venue location; assists with the development of performance objectives and delivers performance reviews for direct reports as necessary
- Schedules and supervises employees; verifies time and attendance; assigns shift work assignments; ensures appropriate coverage while minimizing operating costs
- Completes shift reports for management and for the next shift; tracks quality and guest issues and reports to management
- Assists with the screening and selection of new hires; organizes and tracks training progress
- Assesses guest alcohol consumption to determine removal or restriction decisions and delivers message to guest
- Orders front of house supplies as required; may participate in monthly inventory count
- Supports front line F&B services as required
- Offers F&B expertise to internal and external customers
- Liaises and communicates effectively with all appropriate operational departments and employees
- Finds ways to **play**; you are serious about work, without being serious in your demeanor
- **Chooses** to make everyday a great day
- Stays focused in order to **be there**:

- Delivers an exceptional entertainment experience to internal and external guests to ensure you **make their day**:

- Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed

**Minimum Qualifications**
- **Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude**:

- Minimum Grade 12 education is required
- Post-Secondary education in hospitality, or a suitable combination of education and experience, is required
- 2 years’ Food & Beverage experience is required
- 2 years’ experience in a lead role, or 1 year experience in a supervisory role, is required
- Demonstrated ability to exceed customer expectations, both internal and external, through timely, effective, and service oriented communication
- Satisfactory attendance (and be on no level of the attendance policy) is required
- Proficient with computers and experience using MS Office and POS experience, is required
- We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Work Location: One location

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