Restaurant General Manager

1 week ago

New Westminster, Canada Boathouse New Westminster Full time

**Boathouse has an excellent career opportunity for individuals that have a true passion for food and an unrelenting drive to provide exceptional guest service and hospitality**

**Restaurant General Manager - New Westminster**

**Essential Duties and Responsibilities**:

- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
- Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Manage shifts which include: daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
- Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

**Requirements**:

- At least 3 years General Manager experience in a full service, high volume dining establishment
- Additional experience in Regional or multi-unit management is preferred
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
- Strong understanding of cost and labor systems that lead to restaurant profitability
- Strong communication and leadership skills combined with advanced computer and math skills
- Stable and progressive work history; Strong work ethic

**Benefits**:

- Extensive and well-rounded training program
- Continued career development and growth opportunities
- Discount Dining and Retail Program
- Management Referral Bonus Program

EOE
- #LI-JL1

**City**
- New Westminster

**State**
- British Columbia

**Auto req ID**
- 176211BR

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