Claims Coordinator(Contract)

7 months ago

Mississauga, Canada Staples Canada Full time

: 1275232

**Who we are**
We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider - online, at our customers place of business and in-store, for all our customers needs. We are looking for people who are curious, passionate and put the customer first.

**We are building an inclusive and diverse team**
Staples Professional is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**:
Reporting to the Program Manager, Merchandising, the Claims Coordinator assists the Merchandising Department in managing, reconciling and collecting special bid margin monies from our vendors. Managing this process requires advanced computer skills as outlined under technical skills below. The individual will require well developed communication skills in order to work closely with our vendor partners to obtain approvals, resolve issues and ultimately collect outstanding monies owing. This role requires continuous interaction with Staples Advantage stakeholders to maintain and update claim details such as customer account numbers, contract numbers, and bid details. This Claims Coordinator will also assist the Senior Claim Coordinator to uncover new opportunities. In addition to the Claims responsibilities, this role will support the Program Manager, Merchandising with duties including vendor O&A invoicing/collections.

**Specifically, You Will**:

- Ensure all claims/special costing are set up timely and accurately in Alpha to avoid month end discrepancies and write-offs. Manage claim renewals with our vendor partners prior to their expiration while communicating claim updates with the SA Margins team to ensure margin is not negatively impacted.
- Maintain vendor price changes as they relate to cost claims. Understand and download special pricing from vendor’s sites on an ongoing basis.
- Complete month end billing process for all vendors using the guidelines provided by each vendor.
- Collect outstanding receivables within 90 days, manage discrepancies and communicate with Finance to reconcile collections and resolve issues.
- Prepare vendor reports as requested by vendors, SA stakeholders and customers.
- Investigate and assist Category Managers in resolving PO/Invoice cost discrepancies.

**Some of what you need**:

- Community College graduate with focus Business/Finance
- 2 years working in a Finance/Accounting role (A/P and/or A/R)
- Advanced Microsoft Excel skills is a requirement, familiarity with Microsoft Access, Alpha, Hyperion and Sales Cubes is an asset

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...

Bringyourpassion
LI-Hybrid

**Job** Pricing

**Location(s)** CA-ON-Mississauga

**Schedule** Full-time

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